Travel Industry Customer Service Specialist | Flexible Schedule

Hjbtravels; Raleigh, Raleigh (NC, NC); Hybrid; USD 30,000 - 45,000; Part time

Benefits offered by this job

Training and ongoing support

Flexible work options

Growth opportunities

Supportive team environment

Job summary

Hjbtravels is seeking a motivated Customer Service Representative to support clients in the travel industry. The candidate will assist clients with travel inquiries and ensure a positive experience from start to finish.

Key responsibilities include responding to inquiries, providing guidance on bookings, and maintaining professional communication. Ideal candidates possess strong communication skills, a detail-oriented mindset, and an interest in the travel industry, with opportunities for growth and flexible work options.

Qualifications

• Strong communication and interpersonal skills.
• Customer service experience preferred but not required.
• Ability to work independently and manage time effectively.
• Comfortable using computers, email, and online systems.
• Detail-oriented with a positive, solution-focused attitude.
• Interest in the travel industry is a plus.

Responsibilities

• Respond to customer inquiries via phone and email.
• Assist clients with travel planning and reservations.
• Provide accurate information regarding destinations and policies.
• Maintain clear and professional communication with clients.
• Follow company guidelines and service standards.
• Document interactions and updates as needed.

Skills

Strong communication and interpersonal skills

Customer service experience

Ability to work independently

Detail-oriented

Job description

Hjbtravels is seeking a motivated Customer Service Representative to support clients in the travel industry. The candidate will assist clients with travel inquiries and ensure a positive experience from start to finish.

Key responsibilities include responding to inquiries, providing guidance on bookings, and maintaining professional communication. Ideal candidates possess strong communication skills, a detail-oriented mindset, and an interest in the travel industry, with opportunities for growth and flexible work options.