Travel Field Service Tech - Virtual Training Systems

TEMPS-InVeris Training Solutions, Inc in; Alpharetta (GA); On-site; USD 60,000 - 90,000; Part time

Job summary

InVeris Training Solutions Inc in Suwanee, Georgia is seeking a field service installer/trainer for virtual weapons training equipment. This temporary position requires frequent travel to customer sites and hands-on operation, installation, and maintenance of the systems.

The role emphasizes problem solving, customer interaction, and documentation while supporting global customers and collaborating with other teams. A high school diploma and valid driver's license are required.

Qualifications

• Must have the ability to work effectively with minimal supervision while traveling on the road
• Must have an understanding of computer software: MSFT Windows XP and 7 base systems
• Ability to read engineering prints and schematics
• Ability to communicate effectively and professionally, both orally and in writing
• Ability to work independently and solve problems
• Must be proficient with a computer
• Ability to install software and hardware and be a knowledgeable user of Microsoft products
• Must possess a valid driver's license and have a driving record that is acceptable to InVeris Training Solutions insurance provider
• Must have your own credit card or have individual credit that will allow the issue of a company credit card

Responsibilities

• Install InVeris virtual training equipment and train the users in proper operation and maintenance
• Trouble-shoot problems, both mechanical and electrical, and determine and implement solutions
• Prepare written reports of all installation and service activities
• Deal with customers in person and by phone to help them trouble shoot and correct problems
• When in the office, assist the help desk operators on calls
• Occasional site repair visits
• When not busy with service or installation, help in other areas of the company as needed, such as manufacturing, shipping, inventory area, etc.
• Help edit or revise documentation for the installation, operations, and maintenance of InVeris virtual training equipment
• Assist with creating lanes, video, CGI courses
• Work on other assignments as assigned

Skills

Effective communication

Problem solving

Willingness to travel

Independent work

Computer proficiency

Education

High School Diploma

Tools

Windows XP/7

Schematics reading

Software installation

Hardware installation

Job description

InVeris Training Solutions Inc in Suwanee, Georgia is seeking a field service installer/trainer for virtual weapons training equipment. This temporary position requires frequent travel to customer sites and hands-on operation, installation, and maintenance of the systems.

The role emphasizes problem solving, customer interaction, and documentation while supporting global customers and collaborating with other teams. A high school diploma and valid driver's license are required.