Travel Experience Advisor & Relationship Builder

Adventure Travel Trade Association, Inc.; Tuscaloosa (AL); Hybrid; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health coverage for medical, dental, V

401(K) saving plans with company match

Pension

Tuition assistance

Floating holidays and PTO

Paid parental leave

Wellness programs

Employee discounts

Job summary

Auto Club Enterprises is seeking a Travel Consultant to turn clients' travel dreams into booked itineraries. This on-site role focuses on relationship-building, customized itineraries, and revenue growth through referrals and exceptional service.

The ideal candidate brings hospitality or sales experience, strong communication, and a passion for travel. You’ll use CRM tools and travel tech to manage bookings and nurture client relationships, including occasional overtime and Saturdays during peak

Qualifications

• High school diploma or equivalent.
• Strong communication, organization, and customer service skills.
• Proficiency with Microsoft Office and web-based applications.
• Ability to multitask and manage details effectively.
• Ability to pass applicable pre-employment screenings.

Responsibilities

• Consult with clients to plan and book domestic and international travel.
• Create personalized travel experiences tailored to each client's needs and goals.
• Develop new business through networking, referrals, community engagement, and proactive follow-up.
• Quickly respond to leads and opportunities, delivering exceptional customer service throughout the travel planning process.
• Build long-term relationships that generate repeat business and referrals.
• Utilize travel technology, CRM tools, and digital platforms to manage client relationships and bookings.
• Stay up to date on travel destinations, industry trends, and supplier offerings

Skills

Relationship building

Sales

Customer service

Networking

Tech-savvy

Organizational skills

Follow-up urgency

Education

High school diploma

Tools

Microsoft Office

Job description

Auto Club Enterprises is seeking a Travel Consultant to turn clients' travel dreams into booked itineraries. This on-site role focuses on relationship-building, customized itineraries, and revenue growth through referrals and exceptional service.

The ideal candidate brings hospitality or sales experience, strong communication, and a passion for travel. You’ll use CRM tools and travel tech to manage bookings and nurture client relationships, including occasional overtime and Saturdays during peak