Travel Executive Director

Benchmark Senior Living; Waltham (MA); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Paid holidays

Floating holiday

Tuition reimbursement

Health & Wellness programs

Medical, Vision & Dental

401K retirement plan with companyMatch

Long-Term Care Insurance

Life Insurance

Long-Term Disability

Job summary

Benchmark Senior Living is seeking a Traveling Executive Director of Operations to lead an assisted living community’s budget, occupancy goals, staffing levels and customer service for a 60–120 day assignment. The position requires travel to communities across New England as needed, with strong management and healthcare operations experience.

The role involves reviewing bills, analyzing revenues, adjusting strategies, and coordinating with Sales Directors and referral sources to stabilize

Qualifications

• Bachelor’s degree required or equivalent in healthcare administration, business or related field.
• Several years of operations or senior care management experience preferred.
• Budgeting and staffing experience is expected.
• Proficiency with Windows applications such as Excel and Outlook.

Responsibilities

• Review bills and statements.
• Analyze revenue projections.
• Make adjustments when revenue sources decrease.
• Manage the Sales Director.
• Network with outside referral sources such as hospital and Rehab personnel.
• Qualify prospects financially through financial documents.
• Review occupancy relative to staffing.
• Assist in hiring and recruitment processes.
• Handle resident and family grievances.

Skills

Emotional intelligence

Leadership

Budgeting

Staffing management

Healthcare operations

Education

Bachelor’s degree in Healthcare Administration

Tools

Excel

Outlook

Job description

If you are a driven, dedicated and goal-oriented individual with strong emotional intelligence and several years of management or healthcare experience, then join our team at Benchmark Senior Living!

As the Traveling Executive Director of Operations, you will manage an assigned assisted living community’s budget and occupancy goals as well as maintain appropriate staffing levels and drive overall customer service for a short period of time (average 60 to 120 days) while permanent leadership is identified and put in place. Assignments will be based on the community's needs and can be anywhere where we operate a community. This role will travel 100% of the time to our community locations in Massachusetts, Vermont, New Hampshire, Maine and Rhode Island. If you are driven, like to travel, appreciate new assignments every few months, and have the necessary knowledge and experience to build, stabilize, and manage a loyal team, this role at Benchmark Senior Living may be the right fit for you to make a difference!

Primary Duties and Responsibilities:

• Reviewing bills and statements
• Analyzing revenue projections
• Making adjustments when revenue sources decrease
• Managing the Sales Director
• Networking with outside referral sources such as Hospital and Rehab personnel
• Qualifying prospects financially through credit reports, bank statements, etc.
• Reviewing occupancy as it relates to staffing
• Assisting in the hiring and recruitment processes
• Handling all resident and family grievances

Education/Experience/Licensure:

• Bachelor’s degree; Degree in Healthcare Administration, Hospitality Management, or Business preferred
• 5+ years of operations management in senior care preferred
• Having assumed a managerial role that was responsible for multiple disciplines
• Possessing budgeting and staffing experience
• Proficiency with Windows applications such as Excel and Outlook
• Ability to lift a minimum of 50 pounds

As a Home Office associate at Benchmark, you will have immediate access to a variety of benefits including, but not limited to, the following:

• 10 paid holidays plus 1 floating holiday
• Vacation and Health & Wellness Paid Time Off
• Tuition Reimbursement Program
• Physical & Mental Health Wellness Programs
• Medical, Vision & Dental Benefits provided by Blue Cross Blue Shield
• 401K Retirement Plan with Company Match
• Long Term Care Insurance
• Company-provided Life Insurance & Long-Term Disability