Travel Credentialing Specialist - ID Cards & IRS Ops

Armada LTD; Nashville (TN); On-site; USD 42,000 - 56,000; Full time

Job summary

Armada LTD in Nashville, TN seeks a Credentialing Specialist to support IRS credentialing sites, manage appointments, issue SmartID/PAC/Access cards, and maintain credential inventory. Role requires travel up to 40% and willingness to work variable shifts.

Responsibilities include enrollment, activation, and documentation, plus ensuring compliance with federal credentialing standards and reporting. Background checks and drug testing are required post-offer.

Qualifications

• Ability to complete required online credentialing training and maintain compliance with PIV-II SmartID credential requirements.
• Knowledge of ICAM and USAccess credentialing processes, including enrollment, activation, and verification procedures.
• Ability and willingness to travel nationwide to support onsite credentialing operations as mission needs require.

Responsibilities

• View, manage, and check daily appointments in time trade scheduling tool
• Enrollment and issuance of Identification Cards including PIV/Smart IDs, Access Cards, PAC Cards
• Perform Certificate Rekey, Pin Reset, and Card Update
• Maintain credential inventory and log cards on the Credential Inventory Tool (CIT)
• Contact employees and contractors to schedule pick-up and activate SmartID
• Issue PAC Cards and Access Cards
• Return terminated credentials to Security for destruction
• Take photos, capture digital signatures, and assemble Pocket Commission inserts as directed by ICAM
• Travel up to 40% of annual hours to support IRS credentialing efforts; work day, night, and weekends as required
• Other duties as assigned.

Skills

Customer service

Communication

Attention to detail

Documentation

Education

High School Diploma

Tools

ICAM systems

USAccess

Credentialing hardware

Job description

Armada LTD in Nashville, TN seeks a Credentialing Specialist to support IRS credentialing sites, manage appointments, issue SmartID/PAC/Access cards, and maintain credential inventory. Role requires travel up to 40% and willingness to work variable shifts.

Responsibilities include enrollment, activation, and documentation, plus ensuring compliance with federal credentialing standards and reporting. Background checks and drug testing are required post-offer.