Travel Consultant: Craft Custom Trips & Grow Your Client Base

AAA - American Automobile Association; Santa Maria (CA); On-site; USD 59,000 - 72,000; Full time

Benefits offered by this job

Health coverage

401(K) saving plans with company match

Tuition assistance

Floating holidays and PTO

Paid parental leave

Wellness programs

Employee discounts

Job summary

AAA - American Automobile Association in California is seeking Travel Consultants to help clients plan and book travel, building lasting relationships and growing the business through referrals and outstanding service.

You’ll receive comprehensive training through Auto Club University to develop travel sales, customer service, and business development skills, with opportunities for progression and industry discounts.

Qualifications

• High school diploma or equivalent.
• Strong communication, organizational, and customer service skills.
• Proficiency with Microsoft Office and web-based applications.
• Ability to multitask in a fast-paced environment with strong attention to detail.
• Ability to pass applicable pre-employment screenings.
• Associate's or Bachelor's degree (preferred).
• Sales, business development, customer service, hospitality, retail, or relationship-based experience (preferred).
• Experience using CRM systems, networking, prospecting, or lead generation tools (preferred).
• Passion for travel and helping clients create memorable experiences (preferred).

Responsibilities

• Consult with clients to plan and book domestic and international travel, including cruises, tours, vacation packages, hotels, airfare, car rentals, and travel insurance.
• Create personalized travel experiences tailored to clients' preferences, budgets, and goals.
• Build long-term client relationships through exceptional service, travel expertise, and ongoing support.
• Grow your client base through referrals, networking, community involvement, and business development activities.
• Stay informed on travel destinations, industry trends, and supplier promotions while meeting sales and service goals.

Skills

Customer service

Communication skills

Multi-tasking

Detail-oriented

CRM systems

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

CRM systems

Travel booking systems

Job description

AAA - American Automobile Association in California is seeking Travel Consultants to help clients plan and book travel, building lasting relationships and growing the business through referrals and outstanding service.

You’ll receive comprehensive training through Auto Club University to develop travel sales, customer service, and business development skills, with opportunities for progression and industry discounts.