Travel Clerk NF

USAJOBS; Fort Benning (GA); On-site; USD 35,000 - 52,000; Full time

Job summary

USAJOBS at Fort Benning, GA seeks a frontline customer service associate to assist patrons with information on leisure activities, ticketing, reservations, and travel arrangements. The role includes handling payments, issuing receipts, and maintaining up-to-date brochures and price listings for guest services.

The position requires submitting a resume within a two-page limit and ensuring all documents meet federal guidelines. Fort Benning offers a dynamic work environment as part of MWR programs.

Qualifications

• Resume required; two-page limit; must be legible for eligibility and qualifications.
• Documents supporting qualifications may include Cover Letter, DD-214, PCS orders, and other items as listed.

Responsibilities

• Assist patrons by providing information on leisure activities and scheduling tickets.
• Sell tickets, make reservations, and arrange accommodations for tours and events.
• Provide travel itinerary assistance including hotel reservations and local services.
• Maintain brochures and price lists; handle payments and receipts; perform admin duties.

Job description

Summary

This position is located at Tickets and Travels which is a part of Fort Benning Family & Morale, Welfare and Recreation (MWR). Incentives and Bonuses Incentives will not be paid.

Major Duties

Assists patrons by providing information concerning available leisure activities, selling tickets, making reservations and arranging for special accommodation required for tours, sporting events, theaters and special events.Provides full assistance to individuals planning travel itineraries not requiring commercial transportation, including hotel reservations and other local service or information.Maintains brochures, price listings and related information for customer use.Receives payment, issues receipts and documents business transactions.Performs related administrative support duties.

Required Documents

Required Documents Required documents may vary based on the requirements for the position. The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement: Resume

About Your Resume Federal agencies are required to limit resumes to two pages or less and it must support the general or specialized experience described in this announcement. Resumes must adhere to the two-page limit and must be legible so they can be reviewed for eligibility, minimum qualifications, and other position requirements listed in this job opportunity announcement. For additional information on the two-page resume limit, refer to: https://www.opm.gov/policy-data-oversight/hiring-information/merit-hiring-plan-resources/applicant-guidance-on-the-two-page-resume-limit/. Your resume must be 5 megabytes (MB) or less. We recommend saving and uploading your resume as a PDF to preserve formatting and page count (https://help.usajobs.gov/faq/application/documents/resume/page-limit). Please do not include photographs, personal images or other inappropriate content in your application materials. Expedite Your Hiring To better expedite the hiring process, we recommend including contact information (name, email, phone number) for professional references in your resume.

Other Accepted Documents Other accepted documents to support a qualification and/or claimed preference/priority eligibility may include:

• Cover Letter
• DD-214/ Statement of Service
• If you are claiming Spouse Employment Preference (SEP) submit a copy of your marriage certificate along with the Military PCS Orders to receive consideration for SEP
• DA Form 3434 for current and former NAF Employees
• PCS Orders
• Resume SF-50/ Notification of Personnel Action

Benefits

Working for Army Non-Appropriated Funds (NAF) can offer numerous advantages. Army NAF employment can provide a sense of pride and fulfillment, as you'll be supporting communities comprised of military and civilian personnel, and their families, which contributes to the Department of Defense's overall mission. We offer a wide range of career opportunities, including jobs in childcare, recreation, hospitality, and more. Many employees have opportunities for professional development, including training, education, and certification programs to help towards career advancement. As an Army NAF employee, you'll have access to some on-base facilities, including fitness centers, libraries, and many other amenities. Regular full-time and part-time employees are eligible for enrollment in health and life insurance, participation in 401k and retirement plans, and paid personal time off and federal holidays. NAF flexible employees, working in the United States or a U.S. citizen or spouse or child of a U.S. citizen working for a NAFI in a foreign area, are eligible to participate in the NAF 401(k) plan. Some flexible employees may also be eligible to receive health insurance. For a slideshow presentation regarding these benefits, please click the Review Our Benefits link below.

Other Information

Area of Consideration This job is open to candidates worldwide. (Military Spouse Preference (MSP) and Involuntarily Separated Military Preference (ISMP) eligible candidates are included in the area of consideration).

PCS Costs Payment of Permanent Change of Station (PCS) costs are not authorized based on a determination that a PCS move is not in the Government's interest.

Allowances and Differentials This job is part of a pay-banded system. Sunday premium pay for regularly scheduled employees and night differential pay may be authorized by the Garrison Commander. Non-foreign overseas allowances, cost of living (COLA), and differentials will not be paid, contingent upon eligibility.

Important Information Regarding Access to Certain Federal Facilities: Access to certain federal facilities may require a REAL ID-compliant driver's license/ID (marked with a star) or an Enhanced Driver's License (EDL) from WA, MI, MN, NY, or VT. See https://www.tsa.gov/real-id for details.

Your Application may be Considered for Multiple Opportunities: After you apply, your application remains valid for 90 days and may be referred to hiring officials as new vacancies arise. Additional referrals may occur for up to 90 days after the closing date.

Termination of Spouse Employment Preference Refusal of a military spouse to participate in established recruitment procedures for a Regular Full-Time (RFT) or Regular Part-Time (RPT) position (for example, interview, and so forth) is considered a declination of employment and is a basis for termination of Spouse Employment Preference (SEP) entitlement for the current Permanent Change of Station (PCS) of the sponsor.

Discover Your Path to Success Before you apply, take a moment to explore our Applicant Information Kit, your go-to guide for understanding our hiring processes and making your application stand out. Inside you will find helpful tips, insights, and everything you need to feel confident and prepared.

The complete application package must be submitted by 11:59 PM Eastern Time on 09/08/2026 to receive consideration.

No later than 3:00 pm EST on 09/08/2026 to ensure timely processing.