Travel Claims Examiner & CSR: Analyze & Resolve Policies

One80 Intermediaries; United States; Remote; USD 22.000 - 29.000; Vollzeit

Benefits dieser Stelle

Health Benefits

Dental Insurance

Vision Insurance

401k

Tuition Reimbursement

Paid Time Off

Zusammenfassung

One80 Intermediaries is seeking a Travel Claims Examiner and Customer Service Representative to join our growing team. The role involves reviewing and analyzing travel claims to ensure accuracy and compliance with policy provisions, handling moderate to complex issues, and ensuring documentation is complete for approvals or denials.

You will process claims, request necessary documents, and release accurate benefit payments in line with CBP policy and applicable agreements, while maintaining

Qualifikationen

• High School Diploma or equivalent.
• Ability to function independently within established guidelines.
• Excellent interpersonal, oral and written communication skills.
• Intermediate skill level in Microsoft Office programs.

Aufgaben

• Analyze and research claim issues of moderate to complex difficulty.
• Ability to comprehend complicated workflows, policy certificates, and policy provisions.
• Review and apply policy provisions in processing of claims received.
• Request and obtain necessary documents for claim processing/consideration, including scheduling follow-ups for documentation.
• Release of accurate benefit payments in accordance with CBP policy, industry standard & other applicable TPA or SLA agreements.
• Proper documentation of required information in claim system, including follow up information.
• Receive inbound calls within assigned queues and/or as an overflow for the CSR team.

Kenntnisse

Independent work

Interpersonal skills

Oral & written communication

MS Office

Ausbildung

High School Diploma or equivalent

Tools

Microsoft Office

Jobbeschreibung

One80 Intermediaries is seeking a Travel Claims Examiner and Customer Service Representative to join our growing team. The role involves reviewing and analyzing travel claims to ensure accuracy and compliance with policy provisions, handling moderate to complex issues, and ensuring documentation is complete for approvals or denials.

You will process claims, request necessary documents, and release accurate benefit payments in line with CBP policy and applicable agreements, while maintaining