Travel Center Site General Manager

LV Petroleum; Grand Forks (ND); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental &amp

Retirement Plan (401k, IRA)

Paid Time Off (Vacation, Sick & PH

Weekly Pay

Growth Opportunities

Job summary

LV Petroleum seeks a Site General Manager for its Grand Forks, ND travel center. The role oversees day-to-day operations across all site functions, hires and trains staff, and builds a culture of accountability while maintaining safety and quality standards.

You will manage food and labor costs, inventory, and vendor relationships to drive profitability and customer satisfaction. Ideal candidates bring 5+ years in Truck-Stop/QSR operations, strong leadership, and experience with restaurant

Qualifications

• 5+ years of Truck-Stop and QSR operations experience.
• Strong understanding of food cost and labor cost management.
• Ability to work 50+ hours per week and be on call.
• Proven leadership and staff development capabilities.
• Experience in inventory controls and vendor management.
• Knowledge of safety and regulatory compliance (ServSafe etc.).

Responsibilities

• Follow all company policies and regulatory requirements for age-restricted sales and safety.
• Budget and forecast P&L lines and maintain margins for merchandise and fuel.
• Lead site-level management and direct all managers to meet budgets.
• Train, develop, and supervise staff to ensure profitability and safety.
• Analyze food cost, labor cost, shrink and waste to optimize profitability.
• Conduct inventory audits and implement controls for the site.
• Provide leadership to the entire store team, including QSR staff.
• Maintain fuel safety and food quality standards per regulations.
• Recruit, hire, and coach staff to ensure excellent customer service.
• Establish regular communication meetings with staff on goals and safety.
• Prepare daily paperwork, deposits, vendor deliveries, and scheduling.
• Maintain strong vendor relationships.

Skills

Leadership

P&L management

Staff development

Food safety

Vendor relations

Scheduling

On-call availability

Tools

ServSafe Certification

UST Operator Certification

Job description

LV Petroleum is looking for a Site General Manager for the Grand Forks, ND travel center.

The Site General Manager will be responsible for day-to-day operations pertaining to all site functions. The Site GM will hire, train, coach, mentor, and work alongside all store employees including all other managers. Building a culture of accountability while keeping turnover low is critical to the site’s success. The Site General Manager will be expected to maintain store image standards, customer service standards, food safety and freshness standards; provide clean lot, pumps, restrooms and showers. This position will require someone with a thorough Food Service/QSR understanding including food cost, labor cost, shrink and waste management techniques and how each relates to and impacts overall profitability.

Responsibilities

• Follow all company policies and procedures as well as all city, county and state regulations pertaining to age restricted sales, food safety, and fuel compliance.
• Display ability to budget and forecast P&L lines while also understanding and maintaining company merchandise margin strategy and fuel margin/pricing strategy.
• Provide leadership to all site level management, including QSR managers, by modeling expected performance and directing all managers in their work activities to meet or exceed budget.
• Responsible for providing the proper training, development, and supervision of all staff to ensure the profitability, environmental protection, site maintenance, safety and efficient operation of the site per company policy and procedures.
• Analyze food cost, labor cost, shrink, and waste in real time making adjustments as needed to ensure profitability.
• Possess ability to conduct inventory audits and implement inventory controls for both the Truck Stop and QSRs.
• Provide leadership to the entire store team, including Food Service/QSR employees and managers.
• Establish and maintain fuel safety and food quality/safety standards ensuring adherence to all local, State, and federal safety regulations.
• Display initiative in improving store, employee, and personal performance.
• Recruit, hire, train, and coach in order to build a positive and enthusiastic staff ensuring excellent customer service.
• Establish on-going communication meetings with all store employees and management regarding safety, employment issues, store goals etc.
• Must be able to timely and accurately complete daily paperwork, deposits, receive and verify vendor deliveries, create work schedules.
• Maintain strong vendor relationships.
• 5+ years of experience with a proven track record in Truck-Stop and QSR Operations
• Working knowledge of Restaurant Management Systems
• Ability to work as scheduled-50+ hours per week
• Ability to be “on call” for store needs as they arise
• Ability to perform all non-management activities when needed
• Candidates may also be required to successfully complete additional training or certifications for this role to include, but not limited to, ServSafe or equivalent Food Manager Safety program,ABC/Age Restricted Certification and UST Operator Certification

#LI-DNI

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Weekly Pay
• Growth Opportunities