Travel Center General Manager

LV Petroleum; Franklin (VA); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental &amp

Retirement Plan (401k)

Paid Time Off (Vacation & sick pay

Job summary

LV Petroleum seeks a Site General Manager to lead day‑to‑day store operations, hire and mentor staff, and uphold safety and quality standards. You will drive profitability through food cost, labor cost, and shrink management while ensuring exceptional customer service at the site.

You will oversee training, scheduling, inventory, and vendor relations, with a focus on maintaining store image and regulatory compliance.

Qualifications

• 5+ years of experience in Truck-Stop and QSR Operations.
• Bachelor’s degree preferred.
• Ability to work 50+ hours per week.
• ServSafe or equivalent Food Manager Safety program certification.
• ABC/Age Restricted Certification and UST Operator Certification may be required.

Responsibilities

• Follow company policies and city, county, and state regulations for age restricted sales, food safety, and fuel compliance.
• Budget and forecast P&L lines while maintaining merchandise and fuel margins.
• Provide leadership to site level management and direct managers to meet budget.
• Train, develop, and supervise staff to ensure profitability, safety, and operations.
• Analyze food cost, labor cost, shrink, and waste to maximize profitability.
• Conduct inventory audits and implement inventory controls for Truck Stop and QSRs.
• Lead the entire store team including QSR employees and managers.
• Maintain fuel safety and food quality standards per local and federal regulations.
• Establish ongoing communication with staff on safety, goals, and issues.
• Complete daily paperwork, deposits, verify vendor deliveries, and create work schedules.
• Maintain strong vendor relationships.

Skills

Leadership

Budgeting & P&L

Staff Training & Development

Food Service/QSR Knowledge

Inventory Management

Vendor Relations

Restaurant Management Systems

On-call Availability

Hiring & Coaching

Safety Standards

Education

Bachelor’s degree

Tools

Restaurant Management Systems

Job description

The Site General Manager will be responsible for day‑to‑day operations pertaining to all site functions. The Site GM will hire, train, coach, mentor, and work alongside all store employees including all other managers. Building a culture of accountability while keeping turnover low is critical to the site’s success. The Site General Manager will be expected to maintain store image standards, customer service standards, food safety and freshness standards; provide clean lot, pumps, restrooms and showers. This position will require someone with a thorough Food Service/QSR understanding including food cost, labor cost, shrink and waste management techniques and how each relates to and impacts overall profitability.

Responsibilities

• Follow all company policies and procedures as well as all city, county and state regulations pertaining to age restricted sales, food safety, and fuel compliance.
• Display ability to budget and forecast P&L lines while also understanding and maintaining company merchandise margin strategy and fuel margin/pricing strategy.
• Provide leadership to all site level management, including QSR managers, by modeling expected performance and directing all managers in their work activities to meet or exceed budget.
• Responsible for providing the proper training, development, and supervision of all staff to ensure the profitability, environmental protection, site maintenance, safety and efficient operation of the site per company policy and procedures.
• Analyze food cost, labor cost, shrink, and waste in real time making adjustments as needed to ensure profitability.
• Possess ability to conduct inventory audits and implement inventory controls for both the Truck Stop and QSRs.
• Provide leadership to the entire store team, including Food Service/QSR employees and managers.
• Establish and maintain fuel safety and food quality/safety standards ensuring adherence to all local, State, and federal safety regulations.
• Display initiative in improving store, employee, and personal performance.
• Recruit, hire, train, and coach in order to build a positive and enthusiastic staff ensuring excellent customer service.
• Establish on‑going communication meetings with all store employees and management regarding safety, employment issues, store goals etc.
• Must be able to timely and accurately complete daily paperwork, deposits, receive and verify vendor deliveries, create work schedules.
• Maintain strong vendor relationships.
• #LI-DNI
• Bachelor’s degree preferred
• 5+ years of experience with a proven track record in Truck-Stop and QSR Operations
• Working knowledge of Restaurant Management Systems
• Ability to work as scheduled-50+ hours per week
• Ability to be “on call” for store needs as they arise
• Ability to perform all non-management activities when needed
• Candidates may also be required to successfully complete additional training or certifications for this role to include, but not limited to, ServSafe or equivalent Food Manager Safety program,ABC/Age Restricted Certification and UST Operator Certification
• #LI-DNI

Weekly pay.

Opportunities for growth and advancement.

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k)
• Paid Time Off (Vacation & sick pay)