Travel and Expense Coordinator

MAPSYS Inc.; Columbus (OH); On-site; USD 50,000 - 65,000; Full time

Job summary

MAPSYS Inc. in Columbus, OH, is seeking a Travel & Expense Analyst to ensure accurate processing of employee expenses and provide reliable Concur support. You will audit reports, assist with corporate credit card needs, and perform data quality checks to keep financial controls strong.

The role requires 2+ years of Concur experience, strong communication, and meticulous attention to detail in a dynamic environment.

Qualifications

• Associate degree in accounting or finance, or equivalent experience.
• 2+ years of experience in business travel and expense, including Concur.
• Strong verbal and written presentation skills.
• Excellent attention to detail and analytical thinking.
• Ability to work in a fast-paced environment and meet deadlines.
• Proficient with Excel, Word and PowerPoint.
• Experience with corporate credit cards is a plus.

Responsibilities

• Audit employee expense reports across all operating companies for policy compliance.
• Provide user support for Concur and credit card processes via phone, chat, and email.
• Assist employees with corporate credit card needs (lost/stolen cards, setup, disputes).
• Perform data quality checks and process payments for approved expense reports.
• Support additional Travel & Expense tasks and projects as assigned.

Skills

Concur

Excel

Verbal communication

Written communication

Attention to detail

Analytical thinking

Time management

Multitasking

Problem solving

Education

Associate degree in accounting/finance

Tools

Concur

SAP

Syteline

Job description

This role supports the company’s Travel & Expense operations by ensuring accurate, compliant processing of employee expenses and providing clear, reliable assistance to users of Concur and corporate credit card programs. Through effective communication, problem solving, and technical expertise, the position helps maintain strong financial controls and a smooth, efficient expense experience for employees.

About the Role

This role supports the company’s Travel & Expense operations by ensuring accurate, compliant processing of employee expenses and providing clear, reliable assistance to users of Concur and corporate credit card programs.

Responsibilities

• The following duties are essential to the successful and satisfactory performance of this job.
• Audit employee expense reports across all operating companies to ensure compliance with the Travel & Expense policy.
• Provide customer support to system end users and administrators via phone, direct messages, and email, including troubleshooting and resolving Concur-related issues.
• Assist employees with corporate credit card needs such as lost or stolen cards, new hire card setup, and dispute or fraud resolution.
• Perform data quality checks and process payments and accounting entries for approved expense reports.
• Support additional tasks and projects related to Travel & Expense as assigned.

Qualifications

• Associate in accounting or finance, or experience in lieu of degree.

Required Skills

• Require: 2+ years of experience with business travel and expense, including Concur
• Strong verbal and written presentation skills
• Strong analytical and creative thinker with a high attention to detail
• Ability to overcome obstacles and get results
• Possesses initiative, confidence, and drive to achieve results without explicit direction or detailed instructions
• Displayed ability to work in a dynamic and fast paced environment
• Ability to meet deadlines and manage multiple tasks simultaneously
• Ability to interact with various levels of management in a professional manner
• Excellent attention to detail
• Concur, SAP or Syteline experience or general knowledge of working with an accounting system similar to SAP
• Proficient with EXCEL, Word and PowerPoint

Preferred Skill:

• Preferred: 2+ years of experience with corporate credit cards