Travel & Expense Analyst — Concur & Compliance

JobDiva, Inc.; Columbus (OH); On-site; USD 51,000 - 69,000; Full time

Job summary

Creative Solutions Services, LLC is seeking a Travel & Expense Analyst to support expense processing and Concur operations at our Columbus headquarters. 6 months with potential extension; pay is $29/hr on W2.

The role involves auditing expense reports, assisting end-users, resolving card-related issues, and ensuring accurate payments and entries while maintaining strong controls.

Qualifications

• Associate in accounting or finance or equivalent experience.
• 2+ years business travel and expense experience including Concur.
• Prefer 2+ years with corporate credit cards.

Responsibilities

• Audit expense reports across operating companies for policy compliance.
• Provide user and admin support via phone, chat and email; troubleshoot Concur issues.
• Assist employees with corporate card needs (lost/stolen cards, setup, disputes).
• Perform data quality checks and process payments and entries for approved reports.
• Support Travel & Expense tasks and projects as assigned.

Skills

Presentation skills

Analytical thinking

Problem solving

Self-motivation

Adaptability

Time management

Cross-functional communication

Attention to detail

MS Office

Concur usage

Education

Associate in accounting or finance

Tools

Concur

SAP

Syteline

Excel

Word

PowerPoint

Job description

Title: Travel & Expense Analyst
Location: Headquarters 3100 Easton Square Place, Columbus, OH
Duration: 6 Months (Possibility of extension)
Pay: $29/hr on w2

PURPOSE OF POSITION :
This role supports the company's Travel & Expense operations by ensuring accurate, compliant processing of employee expenses and providing clear, reliable assistance to users of Concur and corporate credit card programs. Through effective communication, problem ‐ solving, and technical expertise, the position helps maintain strong financial controls and a smooth, efficient expense experience for employees.

TASKS AND RESPONSIBILITIES:
Audit employee expense reports across all *** operating companies to ensure compliance with the Travel & Expense policy.
Provide customer support to system end ‐ users and administrators via phone, direct messages, and email, including troubleshooting and resolving Concur-related issues.
Assist employees with corporate credit card needs such as lost or stolen cards, new ‐ hire card setup, and dispute or fraud resolution.
Perform data quality checks and process payments and accounting entries for approved expense reports.
Support additional tasks and projects related to Travel & Expense as assigned.

MINIMUM EDUCATION:

• Associate in accounting or finance, or experience in lieu of degree.

MINIMUM EXPERIENCE:

• Require: 2+ years of experience with business travel and expense, including Concur
• Preferred: 2+ years of experience with corporate credit cards

KNOWLEDGE, SKILLS, ABILITIES:

• Strong verbal and written presentation skills
• Strong analytical and creative thinker with a high attention to detail
• Ability to overcome obstacles and get results
• Possesses initiative, confidence, and drive to achieve results without explicit direction or detailed instructions
• Displayed ability to work in a dynamic and fast paced environment
• Ability to meet deadlines and manage multiple tasks simultaneously
• Ability to interact with various levels of management in a professional manner
• Excellent attention to detail
• Concur, SAP or Syteline experience or general knowledge of working with an accounting system similar to SAP
• Proficient with EXCEL, Word and PowerPoint
• Technical proficiency with Concur, corporate credit card portals, and Microsoft Office applications to support efficient expense processing and analysis.

Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, qualified applicants will be considered for assignment with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation.
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