Travel Analyst

MVM, Inc.; Phoenix (AZ); On-site; USD 48,000 - 70,000; Full time

Job summary

MVM, Inc. is seeking a Travel Analyst to coordinate and optimize travel arrangements for Field Safety Specialists. You will evaluate flight times, book flights, lodging, and ground transportation, and enter requests into the scheduling system to ensure efficient, cost-effective travel.

The role requires coordinating with a travel contractor, confirming bookings, and communicating travel details to staff. A combination of associate degree and 2+ years in related fields is expected; bilingual

Qualifications

• Must possess an associate degree (or equivalent with additional experience).
• Two years of documented experience in security, law, social work, detention, corrections, or similar field; may require four years with alternate education.
• Demonstrates excellent verbal and written communication skills.
• Must communicate effectively with staff and clients across departments.
• Strong computer skills in MS Office (Word, Excel, PowerPoint, Outlook).
• Willingness to learn internal company systems (Saturn, Mercury, etc.).
• Bilingual in English and Spanish preferred.
• Ability to prioritize work and meet tight deadlines.
• Analytical and problem-solving skills.
• Able to work rotating shifts, including overnights and weekends for 24/7 operations.

Responsibilities

• Coordinate travel and lodging for Field Safety Specialists.
• Evaluate travel time and select cost-effective travel options.
• Book flights, lodging and ground transportation; create itineraries.
• Enter travel requests into scheduling system and generate work orders.
• Communicate travel requirements to Field Safety Specialists and sponsors.
• Confirm bookings and provide arrival details.
• Adjust or cancel travel plans as needed due to changes or emergencies.
• Support other duties as assigned.

Skills

Verbal and written communication

Interpersonal skills

Prioritization

Analytical problem solving

Teamwork

Bilingual in English and Spanish

Education

Associate degree

Tools

MS Office

Saturn

Mercury

Job description

Title: Travel Analyst

Location: McAllen, TX, San Antonio, TX, El Paso, TX, Phoenix, AZ

Schedule: This position is mission critical and essential to the ongoing operations and requires a flexible schedule to support a 24/7/365-day operation.

About MVM, Inc.

Service, Support, Success are the pillars upon which MVM’s founders built the company, and they continue to serve as MVM’s core values. Along with our uncompromising insistence on integrity and ethical business practices, these values make us the service provider of choice for our customers and the employer of choice for our dedicated team members.

Working at MVM, Inc. takes a certain kind of person; we want someone who identifies with our values and is willing to challenge themselves both personally and professionally. We seek employees who are passionate about serving and making a difference in the lives of others.

If you can envision joining a team where you will have the opportunity to provide mission driven results; then we are looking for you!

Job Summary:

The Travel Analyst coordinates and makes travel and lodging arrangements for Field Safety Specialists under the project assigned. The Travel Analyst is responsible for evaluating flight travel time and for selecting the most efficient and cost-effective travel with the goal of minimizing staff travel time. The Travel Analyst is responsible for flight bookings, itineraries, car rentals, etc. for Field Safety Specialists as well as entering travel requests into the company’s scheduling system.

Essential Functions and Responsibilities:

• Receive and review case work orders and confirm date and time of visit with Sponsor to schedule site visit.

• Coordinate travel for Field Safety Specialists once site visits are confirmed with the Sponsor, ensuring all arrangements comply with requirements and company procedures.

• Schedule and confirm Field Safety Specialist travel within 24 hours after receiving confirmation of site visit.

• Work closely and in conjunction with the corporate travel contractor to book flights, lodging and ground transportation.

• Responsible for entering travel requests into the company’s Scheduling System and creating work orders for each order.

• Work with supervisory management and elevate concerns as needed Communicate travel requirement (s) to the Field Safety Specialists.

• Confirm bookings with each Field Safety Specialist and appropriate parties.

• Provide Field Safety Specialists date and time of arrival for each case assigned.

• Aid in changing and/or canceling flights, provides Field Safety Specialist with travel-related information.

• Remain aware of travel-related information that may cause delays or prevent flight connections from occurring and communicate this information to the Field Safety Specialist in route.

• Make last-minute travel arrangements or cancellations due to inclement weather or other travel emergencies.

• Ensure accurate transportation itinerary information is available to employees and appropriate parties.

• Answer phones and return phone calls in a timely manner.

• Perform other duties as assigned.

Minimum Qualifications & Skills:

• Possess an associate degree in an appropriate discipline from an accredited college (a high school diploma with an extra two or more years of relevant experience may be substituted for an associate degree) and

• Have at least two years of documented experience in a field related to security, law, social work, detention, corrections, or similar occupational area; certification, licensure, and credentials applicable to the professional accreditation of the position (a minimum of four years of experience is required when a high school diploma with two or more years of relevant experience is substituted for an associate degree).

• Demonstrates excellent verbal and written communication skills.

• Demonstrate experience applicable to the goals and objectives of the program sufficient to communicate with other staff, and appropriate for a similar program environment.

• Must possess strong computer skills in MS Office, including Microsoft Word and Excel, PowerPoint, and Outlook.

• Must be willing to learn internal company systems (Saturn, Mercury, etc.).

• Requires effective communication and interpersonal skills to effectively interact with different departments within the company, employees and with clients.

• Bilingual in English and Spanish, preferred.

• Ability to take technical direction and feedback from various sources.

• Committed to providing outstanding customer service and representation of MVM in a professional manner.

• Requires the ability to prioritize work, meet stringent deadlines, balance multiple tasks and work in a team environment.

• Strong attention to detail.

• Ability to deliver the highest quality of work under extreme pressure.

• Analytical and problem-solving skills.

• Ability to work a rotating shift, overnight, holidays, and weekends to support a 24/7 operation.

Work Schedule:

This position is mission critical and essential to the ongoing operations and requires a flexible schedule to support a 24/7/365-day operation.

Clearance:

• Applicants selected will be subject to a government background investigation and may be required to meet the following conditions of employment.

Security Requirements:

• Must be a U.S. Citizen

• Ability to obtain/maintain a Security Clearance

• Favorable credit Check.

• Successfully pass a background investigation, drug screen.

• May be required to pass or present specific requirements depending on the position (i.e., DOT exam, vaccinations, CPR, flu shot).

Physical Requirements/Working Conditions:

• Standing/Walking/Mobility:Musthavemobilitytoattendmeetingswithothermanagersandemployees.

• Climbing/Stooping/Kneeling:0%-10%ofthetime.

• Lifting/Pulling/Pushing:0%-10%ofthetime, mustbeabletoliftupto40lbs.

• FineMotorSkills/Dexterity:Mustbeabletowrite,typeanduseatelephonesystem100%of the time.

• Sitting:Sittingforprolongedandextendedperiods oftime.

This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. Management may revise duties as necessary without updating this job description.

Due to the high volume of applications received, the Talent Acquisition Department will contact you directly, should you be selected to advance in our recruitment process.

For more information about the company please visit our website at www.mvminc.com

MVM is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, disability or any other federal, state or local protected class.

MVM complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you require reasonable accommodations in completing this application, interviewing, completing any pre-employment testing or otherwise participating in the employee selection process, please direct your inquiries to [e-mail].