Travel Agent

SaidGig; New York (NY); Remote; USD 28,000 - 48,000; Full time

Job summary

SaidGig is seeking a seasoned Travel Expert to provide hands-on input to improve AI systems for travel planning and bookings. You will offer practical guidance on customer interactions, sales approaches, and industry best practices, drawing on extensive real-world experience.

Remote contract role requiring strong communication, accuracy, and a passion for travel science. No AI background required, just deep industry knowledge and a collaborative mindset.

Qualifications

• At least 5 years of experience as a Travel Agent or in a closely related travel consultancy role.
• Demonstrated customer service, travel planning, sales negotiation, scheduling, and sales expertise.
• Excellent written and verbal communication skills and the ability to provide actionable, constructive feedback.
• Strong reading comprehension for assessing complex travel scenarios, itineraries, and procedures.
• Familiarity with current travel trends, technologies, and global destinations.
• Experience managing diverse customer needs and resolving conflicts with a customer-focused approach.
• A detail-oriented, analytical approach and interest in continuous learning and process improvement.

Responsibilities

• Deliver detailed, scenario-based feedback on travel planning, booking processes, customer interactions, and industry best practices.
• Review and critique travel queries, itineraries, and sales strategies for real-world accuracy.
• Create realistic booking scenarios and negotiation approaches for varied customer profiles and destinations.
• Improve customer-service communications for clarity and professionalism.
• Recommend effective sales and upselling techniques within the travel domain.
• Join written and verbal project discussions to clarify requirements and share expert perspectives.
• Review and refine AI-generated content for quality, reading comprehension, and travel-industry relevance.

Skills

Travel planning

Customer service

Sales negotiation

Scheduling

Sales expertise

Written communication

Verbal communication

Feedback provision

Attention to detail

Analytical mindset

Job description

Role Overview

Apply hands-on travel industry expertise to help improve AI systems for a customer project in the travel sector. You will provide practical, real-world input on travel planning, bookings, customer interactions, and sales, with no prior AI experience required.

Key Responsibilities

• Deliver detailed, scenario-based feedback on travel planning, booking processes, customer interactions, and industry best practices.
• Review and critique travel queries, itineraries, and sales strategies for real-world accuracy.
• Create realistic booking scenarios and negotiation approaches for varied customer profiles and destinations.
• Improve customer-service communications for clarity and professionalism.
• Recommend effective sales and upselling techniques within the travel domain.
• Join written and verbal project discussions to clarify requirements and share expert perspectives.
• Review and refine AI-generated content for quality, reading comprehension, and travel-industry relevance.

Qualifications

• At least 5 years of experience as a Travel Agent or in a closely related travel consultancy role.
• Demonstrated customer service, travel planning, sales negotiation, scheduling, and sales expertise.
• Excellent written and verbal communication skills and the ability to provide actionable, constructive feedback.
• Strong reading comprehension for assessing complex travel scenarios, itineraries, and procedures.
• Familiarity with current travel trends, technologies, and global destinations.
• Experience managing diverse customer needs and resolving conflicts with a customer-focused approach.
• A detail-oriented, analytical approach and interest in continuous learning and process improvement.

Work Terms

Remote contract engagement.

Compensation

$20 to $35 per hour.