Remote Travel Operations Specialist for AI Evaluation

SaidGig; New York (NY); Remote; USD 69,000 - 96,000; Full time

Job summary

SaidGig is seeking a remote contract tester to apply hands-on travel operations expertise to improve next-generation AI systems. You will review realistic travel workflows, provide practical input, and help AI learn and reason using your travel-domain knowledge.

Prior AI experience is not required, but familiarity with travel tools and platforms is valued. Key responsibilities include analyzing booking and reservation processes, evaluating AI-assisted tools, and delivering clear, structured

Qualifications

• Substantial practical experience in travel operations, hospitality management, corporate travel, booking platforms, or reservation systems.
• Hands-on workplace experience with reservation, ticketing, or travel-management platforms.
• Ability to assess platform features and clearly explain their practical implications.
• Strong attention to detail and operational judgment when identifying errors or unrealistic scenarios.
• Excellent written communication skills for structured feedback and reporting.
• Familiarity with AI tools such as ChatGPT, Claude, or similar applications is preferred.
• Experience with process improvement, workflow documentation, or digital transformation projects in travel or hospitality is preferred.

Responsibilities

• Analyze and test realistic travel operations workflows using booking, reservation, ticketing, or hospitality platforms.
• Evaluate AI-supported travel tools and integrated applications through real-world scenarios.
• Identify, document, and explain incorrect, inefficient, or unrealistic system outcomes using professional judgment.
• Provide actionable feedback on usability, platform behavior, and travel-industry requirements.
• Recommend improvements and identify gaps based on operating best practices in travel, hospitality, or corporate travel management.
• Collaborate with project coordinators through concise written feedback and structured input forms.

Skills

Travel operations

Hospitality management

Reservation systems

Analytical testing

Written communication

AI tools familiarity

Tools

Booking platforms

Reservation systems

AI evaluation tools

Job description

SaidGig is seeking a remote contract tester to apply hands-on travel operations expertise to improve next-generation AI systems. You will review realistic travel workflows, provide practical input, and help AI learn and reason using your travel-domain knowledge.

Prior AI experience is not required, but familiarity with travel tools and platforms is valued. Key responsibilities include analyzing booking and reservation processes, evaluating AI-assisted tools, and delivering clear, structured