Travel Advisor: Flexible Schedule & Growth Opportunities

The Gypsy Travel; Columbus (OH); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Flexible work environment

Growth opportunities

Travel perks

Positive team culture

Job summary

The Gypsy Travel & Cruise in Columbus, OH is seeking a client-focused Travel Concierge to respond to inquiries, assist with bookings, and ensure smooth travel arrangements. You'll work with flights, hotels, packages, and excursions, delivering personalized recommendations.

Ideal candidates bring strong customer service, sales and CRM skills, and the ability to multitask in a fast-paced environment. Travel industry experience is a plus, and comfort with booking systems and social media is

Qualifications

• Excellent customer service and relationship management experience.
• Experience in travel industry is a plus.
• Strong communication and organizational skills.
• Proficient with booking systems and social media.

Responsibilities

• Respond to customer inquiries via phone, email, and social media in a timely and professional manner.
• Assist clients with booking travel arrangements (flights, hotels, packages, excursions).
• Resolve customer issues and provide solutions with a positive attitude.
• Maintain accurate client records and booking details.
• Provide recommendations and travel advice tailored to client needs.
• Follow up with clients before and after trips to ensure satisfaction.
• Collaborate with team members to deliver excellent service.

Skills

Customer service

CRM skills

Sales skills

Communication

Organizational skills

Problem solving

Attention to detail

Tech-savvy

Tools

Expedia

Amadeus

Job description

The Gypsy Travel & Cruise in Columbus, OH is seeking a client-focused Travel Concierge to respond to inquiries, assist with bookings, and ensure smooth travel arrangements. You'll work with flights, hotels, packages, and excursions, delivering personalized recommendations.

Ideal candidates bring strong customer service, sales and CRM skills, and the ability to multitask in a fast-paced environment. Travel industry experience is a plus, and comfort with booking systems and social media is