Travel Experience Designer | Flexible Hours & Perks

The Gypsy Travel; Jacksonville (FL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Flexible work environment

Career growth opportunities

Travel perks and discounts

Supportive team culture

Job summary

The Gypsy Travel & Cruise, a growing travel agency in Florida, seeks a Travel Consultant to assist clients with bookings and provide personalized travel advice. You will respond to inquiries, manage reservations, and ensure customer satisfaction while leveraging booking systems and social channels.

Ideal candidates bring strong customer service, sales skills, and organizational abilities, with a passion for travel. On-site role with opportunities for growth and industry perks.

Qualifications

• Excellent customer service and relationship-building abilities.
• Strong sales mindset with ability to identify client needs and upsell travel options.
• Clear and professional communication, both written and verbal.

Responsibilities

• Respond to customer inquiries via phone, email, and social media in a timely and professional manner.
• Assist clients with booking travel arrangements (flights, hotels, packages, excursions).
• Resolve customer issues and provide solutions with a positive attitude.
• Maintain accurate client records and booking details.
• Provide recommendations and travel advice tailored to client needs.
• Follow up with clients before and after trips to ensure satisfaction.
• Collaborate with team members to deliver excellent service.

Skills

Customer service

Sales

Communication

Organization

Problem-solving

CRM

Travel knowledge

Tools

Booking systems

Social media platforms

CRM

Job description

The Gypsy Travel & Cruise, a growing travel agency in Florida, seeks a Travel Consultant to assist clients with bookings and provide personalized travel advice. You will respond to inquiries, manage reservations, and ensure customer satisfaction while leveraging booking systems and social channels.

Ideal candidates bring strong customer service, sales skills, and organizational abilities, with a passion for travel. On-site role with opportunities for growth and industry perks.