Trauma Recovery Case Manager — Multisystem Support

The Medical College of Wisconsin, Inc.; Wauwatosa (WI); On-site; USD 48,000 - 64,000; Full time

Job summary

The Medical College of Wisconsin, Inc. is seeking a Trauma Recovery Center Case Manager to provide comprehensive, trauma-informed case management for survivors of violent crime.

You will assess needs across housing, safety, medical, legal and social services, and coordinate care with a multidisciplinary team to reduce barriers and support recovery. Responsibilities include developing individualized service plans, linking clients to shelter, healthcare, advocacy, and benefits; assisting with

Qualifications

• Assess client needs across housing, safety, medical, legal and financial domains.
• Develop individualized service plans with clients and clinical staff.
• Provide ongoing case management to support stability and recovery.
• Link clients to shelter, housing, healthcare, legal advocacy and benefits.
• Maintain documentation in compliance with program and funding requirements.

Responsibilities

• Coordinate care across multiple providers and systems.
• Conduct outreach to engage and retain clients in services.
• Advocate for clients within healthcare, legal, and social service systems.
• Provide trauma-informed psychoeducation and navigate complex systems.
• Document accurately and timely; support data collection and quality improvement.

Skills

Organizational skills

Time management

Interpersonal skills

Communication

Advocacy

Trauma-informed care

Cultural responsiveness

Teamwork

Education

Associate’s degree

Bachelor’s degree in social work / psychology / public health

Tools

Case management software

Electronic health records (EHR)

Job description

The Medical College of Wisconsin, Inc. is seeking a Trauma Recovery Center Case Manager to provide comprehensive, trauma-informed case management for survivors of violent crime.

You will assess needs across housing, safety, medical, legal and social services, and coordinate care with a multidisciplinary team to reduce barriers and support recovery. Responsibilities include developing individualized service plans, linking clients to shelter, healthcare, advocacy, and benefits; assisting with