Trauma-Informed Youth Case Manager | Drop-In Center

Sasha-Bruce-Youthwork; Washington (District of Columbia); On-site; USD 45,000 - 55,000; Full time

Job summary

Sasha Bruce Youthwork in Washington, DC is seeking a dedicated Case Manager for the 8th St Drop-In Center. You will provide trauma-informed case management, crisis intervention, and resource navigation for homeless and unstably housed youth aged 18–24, with an emphasis on wraparound supports and life skills.

The role runs 10 AM - 6 PM. The position requires a bachelor’s in social work or related field, at least two years of youth experience, and a strong knowledge of community resources.

Qualifications

• Bachelor's degree in social work, psychology, or related field (or equivalent experience).
• Minimum two years of experience working with youth or young adults.
• Experience with LGBTQ youth, youth of color, and youth with mental health diagnoses is a plus.
• Strong knowledge of community resources, housing pathways, and social services navigation.
• Understanding of harm reduction, trauma-informed care, and positive youth development.
• Strong communication, organizational, and computer skills.
• Reliable transportation and ability to pass background checks.

Responsibilities

• Conduct outreach and engagement with youth.
• Complete intake assessments and develop individualized case plans with youth.
• Provide harm reduction counseling, crisis intervention, and ongoing case management.
• Facilitate referrals to housing, healthcare, mental health, legal, education, and employment services.
• Assist youth in scheduling and attending appointments; accompany as needed.
• Deliver life skills workshops, socio-cultural activities, and educational sessions.
• Maintain timely and accurate case records using HMIS and internal databases.
• Collaborate with Drop-In Center staff to provide concrete supports (e.g., meals, showers, hygiene supplies, computer lab access).
• Participate in team meetings, consultation with clinicians, case managers, and other staff.
• Complete timely and accurate documentation of services in client case records.
• Participate in staff training, community outreach, and events, ensuring required trainings are completed annually.
• Provide crisis intervention and on-site counseling as needed.
• Perform other duties as assigned.

Skills

Case management

Crisis intervention

Resource navigation

Trauma-informed care

Education

Bachelor's degree in social work or related field

Tools

HMIS

Case management software

Job description

Sasha Bruce Youthwork in Washington, DC is seeking a dedicated Case Manager for the 8th St Drop-In Center. You will provide trauma-informed case management, crisis intervention, and resource navigation for homeless and unstably housed youth aged 18–24, with an emphasis on wraparound supports and life skills.

The role runs 10 AM - 6 PM. The position requires a bachelor’s in social work or related field, at least two years of youth experience, and a strong knowledge of community resources.