Trauma-Informed Youth Behavioral Coach

ROCK HILL NEW HOPE TREATMENT CENTERS; Butner (NC); On-site; USD 38,000 - 52,000; Full time

Job summary

Rock Hill New Hope Treatment Centers seeks a Behavior Support Coach to work in a high-acuity behavioral health program for justice-involved youth in Butner, NC. You will supervise, coach, and guide youth using trauma-informed care and evidence-based behavior management within a structured residential setting.

You will collaborate with therapists, nurses, and DJJ staff, implement safety plans, and document progress while applying de-escalation and crisis intervention techniques to promote

Qualifications

• High school diploma or GED required.
• Minimum one year of experience with adolescents in juvenile justice, behavioral health, residential treatment, crisis services, or psychiatric settings preferred.
• Knowledge of trauma-informed care, adolescent development, crisis intervention, and behavior management.
• Current CPR/First Aid and Handle With Care, Ukeru, or equivalent crisis intervention certification preferred or ability to obtain upon hire.

Responsibilities

• Develop therapeutic relationships with youth through consistent engagement, active listening, mentoring, and professional role modeling.
• Implement individualized behavior support plans and reinforce therapeutic interventions developed by therapists and the treatment team.
• Teach and reinforce emotional regulation, problem-solving, communication, conflict resolution, and healthy decision-making skills during daily interactions.
• Provide immediate behavioral coaching following incidents to help youth process events, identify triggers, and practice alternative coping strategies.
• Utilize trauma-informed behavioral management techniques including positive reinforcement, redirection, motivational strategies, and restorative approaches.
• Encourage accountability while maintaining dignity, respect, and a strengths-based approach.
• Maintain a safe, structured living environment that promotes healing and recovery.
• Collaborate with therapists, nurses, psychiatric providers, case managers, educators, and DJJ staff to ensure consistent interventions.
• Complete timely, accurate documentation including shift notes, observations, safety checks, incident reports, and program records.

Skills

Trauma-informed care

Crisis intervention

Behavior management

Interpersonal skills

Communication skills

EHR proficiency

Education

High school diploma or GED

Associate/Bachelor’s in Psychology, Human Services, Social Work, Criminal Justice, Education

Job description

Rock Hill New Hope Treatment Centers seeks a Behavior Support Coach to work in a high-acuity behavioral health program for justice-involved youth in Butner, NC. You will supervise, coach, and guide youth using trauma-informed care and evidence-based behavior management within a structured residential setting.

You will collaborate with therapists, nurses, and DJJ staff, implement safety plans, and document progress while applying de-escalation and crisis intervention techniques to promote