Trauma-Informed Youth Advocate & Mentor

Youth Advocate Programs Inc.; Danbury (CT); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical/Prescription

Vision

Short Term Disability

UNUM Supplemental Insurance

Employee Assistance Program

Pet Insurance

Paid Time Off

Holiday Pay

403(b) Retirement Savings

Weekly Pay

Direct Deposit

Flexible hours; may include evenings

Job summary

Youth Advocate Programs, Inc. is seeking reliable and compassionate Credible Messengers to join our team. As a Credible Messenger, you will advocate for at‑risk individuals, provide mentoring, guidance, and wraparound support within a trauma‑informed framework.

You will work closely with program staff, create Individualized Service Plans, and engage families and communities. Flexibility for evenings and weekends is required; valid driver’s license and transportation are essential.

Qualifications

• Minimum High School Diploma or GED Equivalent required.
• Experience living and working in target communities.
• Flexible schedule including evenings and weekends.
• Experience in home and community based services.
• Proficiency in MS Office (Word, Excel, Outlook).
• Knowledge of Electronic Health Record (EHR) systems is a plus.
• Strong written and verbal communication skills.
• Exceptional organization skills and attention to detail.
• Reliable transportation, valid driver\'s license, and current auto insurance.
• Bilingual/Spanish speaking is a plus.

Responsibilities

• Maintain hours face-to-face contact as specified by the ISP and provide quality services to participants and families.
• Develop supportive, positive relationships with participants and families and conduct outreach to engage individuals who may be resistant.
• Ensure activities and service hours align with needs, goals, and interests as defined by the service plan and risk level.
• Under supervision, involve community resources and natural supports as determined by needs and service plans.
• Help individuals and families repair and strengthen relationships with people and systems through advocacy, navigation, coaching, and negotiation.
• Allow for flexibility and non-traditional work hours, including evenings and weekends.

Skills

Communication skills

Organizational skills

Reliability

Flexibility

Bilingual

Education

High School Diploma or GED

Tools

MS Office

EHR systems

Job description

Youth Advocate Programs, Inc. is seeking reliable and compassionate Credible Messengers to join our team. As a Credible Messenger, you will advocate for at‑risk individuals, provide mentoring, guidance, and wraparound support within a trauma‑informed framework.

You will work closely with program staff, create Individualized Service Plans, and engage families and communities. Flexibility for evenings and weekends is required; valid driver’s license and transportation are essential.