Trauma-Informed Victim Support Coordinator

University of Pennsylvania; Philadelphia (Philadelphia County); In loco; USD 50.000 - 62.000; Tempo pieno

Vantaggi offerti da questo lavoro

Tuition benefits

Healthcare package

Retirement plans

Wellness programs

Work-life resources

Descrizione del lavoro

University of Pennsylvania is seeking a Victim Advocate Program Coordinator to provide high-level administrative and program coordination in the Division of Public Safety. The role supports victim advocates, collaborators with campus partners, and trauma-informed outreach for crime victims and survivors.

The position involves on-call duties, calendar management, event support, and coordination with community agencies. A strong commitment to victim-centered service and confidentiality is required.

Competenze

• Strong oral and written communication, organizational, and interpersonal skills.
• Proficiency in Microsoft Office Suite, particularly Word, Excel, PowerPoint, and Access.

Mansioni

• Provide administrative and program coordination support to victim advocates who provide direct services, support and outreach to victims and survivors of crime, including individuals affected by sensitive and trauma-related incidents.
• Serve in an on-call rotation and respond to after-hours needs and emergencies.
• Provide administrative and operational support to the Director of Special Services calendar management, meeting and appointment scheduling, correspondence, and maintaining departmental filing systems.
• Collaborate with Victim Advocates to develop, edit, coordinate, and support safety presentations and other outreach initiatives within the Penn community.
• Provide logistical and administrative support for departmental events, trainings, meetings, educational programs, and other initiatives.
• Assist victims in navigating the criminal justice system, including coordinating schedules and logistical arrangements for court proceedings and other related appointments.
• Coordinate with internal resource centers and external community and city agencies to facilitate referrals and promote comprehensive trauma-informed support for victim/survivors.
• Prepare departmental reports, presentations, correspondence and other documentation assemble documentation for submission to senior leadership and internal stakeholders.
• Provide or coordinate transportation to medical facilities for individuals requiring assistance as a result of victimization, medical or mental health crisis or other emergencies, in accordance with departmental policies and procedures.
• Maintain, update and organize departmental collateral materials, manuals and procedures.
• Assist with tracking program activities, resources and other administrative data as needed.
• Coordinate office supply inventory, purchasing and procurement.
• Participate in required training and professional development related to victim advocacy, trauma-informed practices, crisis confidentiality and other relevant areas.
• Other duties and responsibilities as assigned

Conoscenze

Communication

Organizational skills

Interpersonal skills

Attention to detail

MS Office

Formazione

Bachelor's degree

Strumenti

Microsoft Office

Descrizione del lavoro

University of Pennsylvania is seeking a Victim Advocate Program Coordinator to provide high-level administrative and program coordination in the Division of Public Safety. The role supports victim advocates, collaborators with campus partners, and trauma-informed outreach for crime victims and survivors.

The position involves on-call duties, calendar management, event support, and coordination with community agencies. A strong commitment to victim-centered service and confidentiality is required.