Trauma-Informed Victim Services Director

Pennsylvania Coalition Against Domestic Violence; Pennsylvania; On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Trauma-informed supervision

Professional development opportunities

Flexible work hours as needed

Job summary

A community organization in Pennsylvania is seeking a Victim Services Manager to lead victim-facing services including advocacy and counseling. Responsibilities include ensuring quality service delivery, supervising staff, and adhering to confidentiality standards. The role requires a Bachelor's degree, a minimum of 5 years in victim services, and the ability to work flexible hours. This position is pivotal in supporting survivors and managing community partnerships while promoting ethical practice and compliance with standards.

Qualifications

• 5+ years of experience in victim services or related advocacy work.
• Demonstrated supervisory and program management experience.
• Valid PA driver’s license and reliable transportation.

Responsibilities

• Provide strategic leadership and operational oversight for all victim services programs.
• Monitor service delivery to ensure clients receive high-quality support.
• Participate fully in the on-call rotation for crisis response.

Skills

Leadership

Supervisory skills

Crisis intervention

Communication

Organizational skills

Education

Bachelor’s degree in social work, psychology, criminal justice, or related field

Job description

A community organization in Pennsylvania is seeking a Victim Services Manager to lead victim-facing services including advocacy and counseling. Responsibilities include ensuring quality service delivery, supervising staff, and adhering to confidentiality standards. The role requires a Bachelor's degree, a minimum of 5 years in victim services, and the ability to work flexible hours. This position is pivotal in supporting survivors and managing community partnerships while promoting ethical practice and compliance with standards.