Trauma-Informed Survivor Case Manager for Youth & Families

Islamic Leadership; Baltimore (MD); Hybrid; USD 23,000 - 40,000; Part time

Job summary

Islamic Leadership Institute of America (ILIA) is seeking a part-time Survivor Case Manager to support youth, caregivers, and families impacted by homicide and community violence.

The Survivor Case Manager will provide trauma-informed case management, complete intake and service planning, maintain regular follow-up with participants, and help connect survivors and families to appropriate resources and supports.

Qualifications

• Degree in Social Work, Human Services, Counseling, Psychology, Criminal Justice, or related field, or equivalent experience.
• Experience providing case management, victim services, family support, youth services, or community-based services.
• Experience working with individuals and families impacted by homicide, grief, trauma, or community violence strongly preferred.
• Knowledge of trauma-informed and survivor-centered practices.
• Strong communication, organization, documentation, and follow-up skills.
• Ability to work independently while coordinating closely with program staff and community partners.

Responsibilities

• Complete participant intake and needs assessments
• Support timely intake and follow-up with referred participants
• Develop individualized service plans based on participant needs and goals
• Provide follow-up during the initial stabilization period
• Maintain regular communication with participants and families
• Assist participants with victim compensation screening and application support
• Help participants understand and navigate available court, victim-service, and community resources
• Coordinate warm referrals to mental health, grief support, victim services, and other community resources
• Work with licensed mental health professionals when clinical needs or safety concerns are identified
• Track participant progress, referrals, services, and outcomes
• Maintain accurate and timely case documentation in ILIA’s case-management systems
• Coordinate with ILIA staff, community partners, and referral sources
• Support participant transition, stabilization, and connection to longer-term resources.

Skills

Trauma-informed approach

Case management

Communication skills

Organization

Follow-up

Independent work

Education

Degree in Social Work or related field

Tools

Salesforce

Case management system

Job description

Islamic Leadership Institute of America (ILIA) is seeking a part-time Survivor Case Manager to support youth, caregivers, and families impacted by homicide and community violence.

The Survivor Case Manager will provide trauma-informed case management, complete intake and service planning, maintain regular follow-up with participants, and help connect survivors and families to appropriate resources and supports.