Trauma-Informed Survivor Advocate & Case Manager

Evolving Solution Services; Long Beach (CA); On-site; USD 42,000 - 60,000; Full time

Job summary

YWCA Greater Los Angeles seeks a Counselor Advocate in Long Beach, CA to provide trauma-informed advocacy and crisis intervention for survivors of violence. The role includes information and referrals, safety planning, accompaniment, and resource navigation as part of a 24-hour crisis hotline and community outreach.

You will collaborate with staff and partners to promote safety, healing, and empowerment, while maintaining client privacy and coordinating with clinical teams.

Qualifications

• Requires high school diploma or GED and prefer an associate degree in a related field.
• California Certification for Sexual Assault and Domestic Violence Advocate training is required or must be obtained.
• Experience working with survivors of gender-based violence and victims’ rights is preferred.

Responsibilities

• Provide trauma-informed advocacy and crisis intervention to survivors of violence.
• Conduct intakes, assess needs, develop service plans, and coordinate case management with staff.
• Educate participants on victims’ rights, legal protections, and available resources.
• Coordinate referrals to medical, behavioral health, housing, and legal services.
• Maintain client privacy and document progress and outcomes.

Skills

Public speaking

Advocacy skills

Crisis intervention

Collaboration

Computer literacy

Multitasking

Education

High school diploma or GED

Associate degree in Human Services, Psychology, Social Work, Criminal Justice or related field

California Certification for Sexual Assault and Domestic Violence Advocate training

Tools

Microsoft Office

Case management software

Record keeping systems

Job description

YWCA Greater Los Angeles seeks a Counselor Advocate in Long Beach, CA to provide trauma-informed advocacy and crisis intervention for survivors of violence. The role includes information and referrals, safety planning, accompaniment, and resource navigation as part of a 24-hour crisis hotline and community outreach.

You will collaborate with staff and partners to promote safety, healing, and empowerment, while maintaining client privacy and coordinating with clinical teams.