Trauma-Informed Shelter Specialist (Interim)

Mercy House; Ventura (CA); On-site; USD 25,000 - 33,000; Full time

Job summary

Mercy House in Ventura, CA, is seeking a Shelter Specialist to support the Emergency Shelter Program on designated shifts. This interim, full-time role focuses on creating a safe, client-centered environment while coordinating shelter activities and logistics.

Responsibilities include setting up the shelter, maintaining cleanliness, coordinating orders, and conducting neighborhood patrols. Strong crisis intervention and trauma-informed approaches are essential.

Qualifications

• Experience working with individuals experiencing homelessness and urgent case management needs.
• Ability to perform crisis intervention as needed.
• Strong communication and collaboration within a diverse team.

Responsibilities

• Assist with shelter setup and maintenance to ensure a safe, clean environment.
• Maintain cleanliness and safety of the facility, including trash and spill cleanup.
• Receive and verify orders from vendors and complete tally sheets.
• Post and update signs and service calendars; set up audio equipment.
• Organize supplies and facility needs; run neighborhood patrols to reduce community impact.
• Provide crisis intervention and trauma-informed service delivery as needed.

Skills

Crisis intervention

Trauma-informed service delivery

Client-focused shelter approach

Spanish language

Tools

Tally sheets

Inventory & supplies

Job description

Mercy House in Ventura, CA, is seeking a Shelter Specialist to support the Emergency Shelter Program on designated shifts. This interim, full-time role focuses on creating a safe, client-centered environment while coordinating shelter activities and logistics.

Responsibilities include setting up the shelter, maintaining cleanliness, coordinating orders, and conducting neighborhood patrols. Strong crisis intervention and trauma-informed approaches are essential.