Trauma-Informed Shelter Advocate

Cornerstone; BLOOMINGTON (MN); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

401(k) match

Paid parental leave

Medical, dental & vision

Generous PTO

HSA & FSA options

Job summary

Cornerstone Shelter Advocate position in Bloomington, MN provides trauma-informed, survivor-centered advocacy, crisis response, and supportive services to individuals and families affected by domestic violence, sexual violence, and/or human trafficking. You will assist participants accessing 24/7 shelter, crisis line, and walk-in services in a safe, inclusive environment.

Key duties include safety planning, resource coordination, and survivor-led advocacy across systems, with a full-time

Qualifications

• Bachelor’s degree in social work, psychology, or related field, or equivalent combination of education and experience.
• Minimum of one year of direct services in a trauma-informed or crisis response setting.
• Knowledge of domestic violence, sexual violence, and/or human trafficking dynamics and survivor-centered practices.
• Strong communication skills to deescalate crises and engage diverse populations.
• Proficiency in Microsoft Office, databases, and technology.
• Valid driver’s license and reliable transportation.

Responsibilities

• Provide confidential, trauma-informed advocacy, safety planning, and crisis intervention via phone, in person, and walk-in services.
• Respond to crisis line calls and law enforcement referrals with timely follow-up and support.
• Screen and coordinate access to emergency shelter when space is available.
• Maintain consistent engagement with participants through ongoing check-ins and support.
• Complete intakes, orient new participants, and communicate shelter expectations and available services.
• Support residents with daily living needs including cleaning, meal preparation, and parenting support.
• Collaborate with team members to ensure coordinated, survivor-centered services.
• Maintain accurate documentation in Apricot and other data systems.

Skills

Crisis de-escalation

Trauma-informed care

Case coordination

Communication

Documentation

Microsoft Office

Driver's license

Education

Bachelor’s degree in social work or related field

Tools

Microsoft Office

Databases

Job description

Cornerstone Shelter Advocate position in Bloomington, MN provides trauma-informed, survivor-centered advocacy, crisis response, and supportive services to individuals and families affected by domestic violence, sexual violence, and/or human trafficking. You will assist participants accessing 24/7 shelter, crisis line, and walk-in services in a safe, inclusive environment.

Key duties include safety planning, resource coordination, and survivor-led advocacy across systems, with a full-time