Trauma-Informed Shelter Advocate

Abused Women's Aid in Crisis; Anchorage (AK); On-site; USD 40,000 - 55,000; Full time

Job summary

Abused Women's Aid in Crisis is seeking a Direct Service Advocate to provide vital support for individuals affected by domestic violence and related issues. The position demands strong interpersonal skills and trauma-informed care while assisting participants with crisis intervention and resource navigation.

The ideal candidate will work within a supportive environment, meet complex needs, maintain confidentiality, and engage in continuous participant advocacy. A relevant degree or experience in social services is essential, along with a valid Alaska driver's license.

Qualifications

• Strong interpersonal skills and emotional resilience are essential.
• Ability to adapt and remain calm in crisis situations.
• Valid State of Alaska driver’s license or ability to obtain one.

Responsibilities

• Provide trauma-informed, survivor-centered support to participants.
• Engage participants and respond to crisis line calls.
• Maintain accurate documentation of participant interactions.

Skills

Interpersonal skills

Emotional resilience

Crisis intervention

Education

Associate’s degree in social services or related field

Bachelor’s degree in relevant field preferred

Tools

Agency systems and databases

Job description

Abused Women's Aid in Crisis is seeking a Direct Service Advocate to provide vital support for individuals affected by domestic violence and related issues. The position demands strong interpersonal skills and trauma-informed care while assisting participants with crisis intervention and resource navigation.

The ideal candidate will work within a supportive environment, meet complex needs, maintain confidentiality, and engage in continuous participant advocacy. A relevant degree or experience in social services is essential, along with a valid Alaska driver's license.