Trauma-Informed Direct Service Advocate

Abused Women's Aid in Crisis; Anchorage (AK); On-site; USD 42,000 - 60,000; Full time

Job summary

Abused Women's Aid in Crisis in Anchorage seeks a Direct Service Advocate to provide trauma-informed, survivor-centered support to individuals and families affected by domestic violence and related abuse. You will assist with crisis intervention, safety planning, advocacy, and resource navigation within a shelter setting.

The role emphasizes confidential case management, crisis response, and coordination with community partners, with responsibilities spanning intake, group facilitation, and

Qualifications

• Associate degree in human services, social work, psychology, or a related field is required.
• Bachelor’s degree in a related field is preferred.
• Two years of experience in social services, crisis response, advocacy, shelter services, or related areas.
• Valid Alaska driver’s license or ability to obtain one within 30 days of hire.

Responsibilities

• Provide trauma-informed, survivor-centered services including crisis intervention, advocacy, safety planning, and resource navigation.
• Manage crisis line support, intake, engagement, and documentation.
• Facilitate groups and coordinate with internal teams and community partners.
• Maintain confidentiality and professional boundaries; ensure accuracy of case notes and reports.
• Transport participants in agency vehicles for approved appointments and shelter-related needs.

Skills

Trauma-informed care

Survivor-centered services

Crisis intervention

Documentation

Communication

Education

Associate degree in human services or related field

Bachelor’s degree preferred

Job description

Abused Women's Aid in Crisis in Anchorage seeks a Direct Service Advocate to provide trauma-informed, survivor-centered support to individuals and families affected by domestic violence and related abuse. You will assist with crisis intervention, safety planning, advocacy, and resource navigation within a shelter setting.

The role emphasizes confidential case management, crisis response, and coordination with community partners, with responsibilities spanning intake, group facilitation, and