Trauma-Informed Residential Training Coordinator

UCAN (Chicago); Chicago (IL); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Voluntary Life

Voluntary STD

Voluntary Critical Illness

Voluntary Accident

FSA

HSA

401k Match

Tuition Reimbursement

Group Life & AD&D

Group LTD

EAP

Job summary

UCAN Chicago seeks a Residential Training Coordinator to oversee onboarding, ongoing training, and documentation for a 24/7 Residential Treatment Facility serving youth.

You’ll partner with the Residential Training Specialist and leadership to ensure Medicaid-compliant, trauma-informed care and robust training records. A bachelor’s degree and 2+ years in residential/behavioral health are required.

Qualifications

• Bachelor’s degree in Social Work, Psychology, Education, Human Services, or related field.
• Minimum of 2 years' experience in Residential Treatment, Behavioral Health, or a related human services setting.
• Knowledge of trauma-informed care principles.
• Familiarity with Medicaid documentation and Rule 132 standards preferred.
• Strong organizational and administrative skills.

Responsibilities

• Schedule and coordinate onboarding and ongoing training sessions.
• Track completion of required certifications (TCI, CPR/First Aid, Think Trauma, Rule 132 documentation, Evolv/Netsmart training, etc.).
• Maintain accurate training records and compliance dashboards.
• Ensure timely follow-up for missed or expired certifications.
• Prepare training materials and support facilitation logistics.

Skills

Organizational skills

Documentation systems

Trauma-informed care

Microsoft Office

Education

Bachelor’s degree (Social Work, Psychology, Education, Human Services)

2+ years residential/behavioral health

Tools

MS Office

Electronic documentation systems

Job description

UCAN Chicago seeks a Residential Training Coordinator to oversee onboarding, ongoing training, and documentation for a 24/7 Residential Treatment Facility serving youth.

You’ll partner with the Residential Training Specialist and leadership to ensure Medicaid-compliant, trauma-informed care and robust training records. A bachelor’s degree and 2+ years in residential/behavioral health are required.