Trauma‑Informed Public Information Supervisor

California Department of Industrial Relations; Santa Barbara (CA); Presencial; USD 85.000 - 120.000; Jornada completa

Descripción de la vacante

California Department of Industrial Relations is seeking a Public Information Supervisor in the Public Information Unit. The role directs intake consultations for all LCO programs, coordinates referrals and training, and ensures compliance with applicable laws and departmental policies.

Travel to multiple offices is expected, with a focus on high-volume service to the public. The incumbent leads a small team, develops educational outreach, and collaborates with stakeholders to promote access to

Formación

• Supervisory role overseeing intake assessments for multiple programs.
• Strong written communication; SOQ preparation emphasized.
• Experience coordinating training and education to ensure policy compliance.

Responsabilidades

• Direct and supervise a team of intake staff providing consultation assessments.
• Coordinate referrals and recommendations to relevant program areas to process claims and reports.
• Lead training initiatives to ensure compliance with laws, rules, and departmental policies.
• Collaborate with programs and stakeholders to improve access to information and public education.

Conocimientos

Supervisory experience

Interviews & consultations

Trauma-informed approach

Descripción del empleo

California Department of Industrial Relations is seeking a Public Information Supervisor in the Public Information Unit. The role directs intake consultations for all LCO programs, coordinates referrals and training, and ensures compliance with applicable laws and departmental policies.

Travel to multiple offices is expected, with a focus on high-volume service to the public. The incumbent leads a small team, develops educational outreach, and collaborates with stakeholders to promote access to