Trauma-Informed Office Administrator

Casa Myrna; Boston (MA); Sur place; USD 32 000 - 34 000; Plein temps

Avantages offerts par ce poste

Health insurance

Dental insurance

Vision insurance

Flexible spending account

Retirement plan with employer match

Professional development

Résumé du poste

Casa Myrna in Boston seeks an Office Administrator to welcome guests, answer calls, and manage mail. This role supports the Admin Manager and Intake Coordinator, ensures a smooth front desk operation, and helps coordinate meetings, trainings, and general administrative tasks across multiple sites.

The ideal candidate has strong MS Office skills, experience in events or training coordination, and a commitment to serving survivors of domestic violence; bilingual skills are highly valued.

Qualifications

• Commitment to Casa Myrna’s mission and values.
• Proficiency with MS Office suite (Outlook, Calendar, Excel, Word).
• Experience coordinating events and trainings.
• Strong customer service orientation and courteous phone manner.
• Ability to work across multiple sites and in a team.
• Familiarity with Boston-area resources serving youth, homeless, low-income populations.
• Fluency in a non-English language preferred (Spanish, Portuguese, Cape Verdean Creole, Haitian Creole).

Responsabilités

• Greet and direct all visitors and callers; manage front desk operations.
• Handle mail, manage in-kind donations, and assist with GRC tasks.
• Schedule and track department and organizational meetings/trainings; prepare materials.
• Organize donated items and maintain inventory; ensure spaces are presentable.
• Provide phone coverage and accurate message-taking; support intake coordination.
• Assist staff with administrative tasks and special projects as needed by supervisor.
• Maintain confidentiality and support trauma-informed approaches for participants.

Connaissances

Microsoft Office

Customer service

Communication

Organizational

Problem solving

Bilingual preferred

Outils

Outlook

Excel

Word

Mail

Description du poste

Casa Myrna in Boston seeks an Office Administrator to welcome guests, answer calls, and manage mail. This role supports the Admin Manager and Intake Coordinator, ensures a smooth front desk operation, and helps coordinate meetings, trainings, and general administrative tasks across multiple sites.

The ideal candidate has strong MS Office skills, experience in events or training coordination, and a commitment to serving survivors of domestic violence; bilingual skills are highly valued.