Office & Operations Manager (Trauma-Informed)

Seamen's Society for Children and Families; New York (NY); On-site; USD 65,000 - 80,000; Full time

Job summary

Seamen’s Society for Children and Families seeks an EFFC Office Manager to oversee daily administrative operations across two NYC locations (Staten Island and Brooklyn). You’ll supervise reception staff, coordinate schedules, and ensure regulatory compliance while maintaining a trauma-informed, welcoming environment for staff and clients.

This role requires strong organizational and communication skills, proficiency with Microsoft Office, and the ability to travel between sites as needed.

Qualifications

• Bachelor's degree in business administration, management or related field required.
• Minimum of 3 years’ office management experience.
• Driver’s license preferred.
• Work hours based on agency needs; may vary.
• Seamen’s Society operates in two locations: Staten Island and Brooklyn; travel between sites required.

Responsibilities

• Oversee daily administrative and operational functions of two EFFC locations.
• Supervise administrative and reception staff, including hiring and training.
• Manage weekly schedules for reception and admin support.
• Coordinate staff meetings and training activities.
• Ensure compliance with confidentiality, HIPAA, records management, and retention policies.
• Serve as liaison between program staff, vendors, IT, and senior leadership.
• Maintain safe, welcoming, trauma-informed client-facing environments.

Skills

Planning

Organizational skills

Time management

Customer service

Staff supervision

Microsoft Office

Confidentiality

Cross-location collaboration

Education

Bachelor's degree in business administration or related field

Master's degree preferred

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

PowerPoint

Teams

Job description

Seamen’s Society for Children and Families seeks an EFFC Office Manager to oversee daily administrative operations across two NYC locations (Staten Island and Brooklyn). You’ll supervise reception staff, coordinate schedules, and ensure regulatory compliance while maintaining a trauma-informed, welcoming environment for staff and clients.

This role requires strong organizational and communication skills, proficiency with Microsoft Office, and the ability to travel between sites as needed.