Trauma-Informed Integrated Care Coordinator for Youth

HEALTH CONNECT AMERICA, INC; Wilmington (NC); On-site; USD 42,000 - 64,000; Full time

Job summary

Health Connect America is seeking an Integrated Care Coordinator to oversee care planning, coordination, and monitoring for clients with behavioral and physical health needs. You will work with treatment teams, primary care providers, and community resources to ensure seamless care and positive outcomes.

The role requires a Bachelor's Degree in Human Services and experience serving youth or families, with a focus on coordinated care and documentation adherence.

Qualifications

• Bachelor's Degree in Human Services with a minimum of two years experience working with youth or families
• Experience serving children and adolescents with a primary mental health diagnosis
• Qualified Professional (QP) status or eligibility as a minimum requirement

Responsibilities

• Conduct assessments and develop individualized, person-centered care plans based on client needs and health goals.
• Coordinate and monitor services across treatment teams, primary care providers, and community resources to ensure seamless care delivery.
• Facilitate follow-up services after hospitalizations, life transitions, or other critical events to support smooth transitions of care.
• Monitor client progress, verify enrollment and payer status to ensure access to all required services.
• Provide health education, guidance, and crisis response support to clients and their families as needed.
• Maintain timely, accurate documentation of care coordination, assessments, and interactions in line with regulatory standards.
• Support clinic-based operations, including scheduling, reminders, vitals, chart documentation, and collaboration with Nurse Practitioners for integrated care clients.
• Participate in marketing initiatives, outreach to new referrals, and education of prospective clients to promote engagement and program enrollment

Education

Bachelor's Degree in Human Services

Experience with youth or families

Job description

Health Connect America is seeking an Integrated Care Coordinator to oversee care planning, coordination, and monitoring for clients with behavioral and physical health needs. You will work with treatment teams, primary care providers, and community resources to ensure seamless care and positive outcomes.

The role requires a Bachelor's Degree in Human Services and experience serving youth or families, with a focus on coordinated care and documentation adherence.