Trauma-Informed Intake Specialist

Jimmy Jazz; New York (NY); On-site; USD 34,440 - 41,328; Part time

Benefits offered by this job

On-site

Part-time 7 hours/week

Job summary

The Jewish Community Council of Greater Coney Island’s Trauma Recovery Center (TRC) is seeking an Intake Coordinator to welcome and guide individuals seeking recovery services at our Brooklyn site. You will conduct intake, support eligibility screening, maintain documentation, and coordinate with the TRC team to ensure smooth service access.

You will work on-site, 7 hours per week, with pay between $25 and $30 per hour, reporting to the Administrative Manager and upholding HIPAA,

Qualifications

• Associate degree in Social Work or related field preferred.
• Experience in healthcare or social services preferred.
• Experience supporting intake processes and participant engagement preferred.
• Ability to engage individuals who have endured violence, trauma, or other crises with empathy and respect.
• Strong interpersonal, listening, and rapport-building skills.
• Ability to maintain confidentiality and HIPAA compliance.

Responsibilities

• Serve as the initial point of contact for individuals seeking recovery services and provide information regarding available supports and eligibility requirements.
• Engage potential participants in a trauma-informed and culturally responsive manner to understand their needs and support connection to appropriate services.
• Conduct in-person intake appointments, collect required participant information, and ensure completion of intake documentation.
• Assist with eligibility screening and ensure required information is accurately documented.
• Maintain timely and accurate participant records, databases, and electronic documentation while ensuring confidentiality and compliance with HIPAA, program policies and standards.
• Enter and update participant information in TherapyNotes and other electronic systems to support accurate recordkeeping and program reporting.
• Follow up with participants as needed to support engagement and completion of the intake process.
• Communicate participant needs, updates, and relevant information with the designated Trauma Therapist and Case manager to support coordinated services.
• Assist with tracking participant information and supporting data collection activities.
• Participate in team meetings, trainings, and program activities as needed.
• Maintain a professional, compassionate, and respectful approach when working with individuals impacted by violence and trauma.
• Perform other related duties as assigned by the leadership team.
• Uphold and promote the Trauma Recovery Center’s core values of cultural humility, empathy, agility, and respect.

Skills

Empathy

Trauma-informed care

Interpersonal skills

Communication

Confidentiality

Teamwork

Education

Associate degree in Social Work or related field

Tools

TherapyNotes

Microsoft Office

Google Workspace

Job description

The Jewish Community Council of Greater Coney Island’s Trauma Recovery Center (TRC) is seeking an Intake Coordinator to welcome and guide individuals seeking recovery services at our Brooklyn site. You will conduct intake, support eligibility screening, maintain documentation, and coordinate with the TRC team to ensure smooth service access.

You will work on-site, 7 hours per week, with pay between $25 and $30 per hour, reporting to the Administrative Manager and upholding HIPAA,