Intake Specialist

Jewish Board of Family and Children's Services; New York (NY); On-site; USD 65,000 - 90,000; Full time

Job summary

The Jewish Board of Family and Children's Services in New York City seeks a FIT Social Worker to perform comprehensive intake assessments for MHOTRS clinics under the CCBHC umbrella. You will engage clients, elicit clinical histories, and guide treatment linkages with a culturally competent, person-centered approach.

Requirements include NYS licensure (LCSW or LMHC-DP) and minimum 3 years in a clinical setting; bilingual Spanish/English is preferred.

Qualifications

• Must hold NYS license in clinical social work (LCSW) or LMHC-DP.
• Minimum of 3 years’ experience in a clinical setting.
• Bilingual (Spanish/English) preferred but not required.

Responsibilities

• Conduct comprehensive intake assessments for MHOTRS clinics under CCBHC umbrella.
• Provide clinical formulation and treatment linkage recommendations.
• Perform crisis evaluations and stabilization interventions.
• Make appropriate referrals for levels of care within CCBHC and community.
• Ensure timely completion of intake documents in the EHR.

Skills

Computer literacy

Documentation

Communication skills

Engagement skills

Education

LCSW or LMHC-DP license in NYS

Tools

Electronic Health Records

Microsoft Office

Video conferencing (Zoom/MS Teams)

Job description

The Jewish Board’s Community Behavioral Health treatment programs provide compassionate, high quality, evidence-based services to individuals and families in the communities we serve. Our staff use a culturally competent, person-centered approach to help individuals and their families develop skills and resources to improve overall functioning, to instill hope, and to strengthen resiliency. Our programs work closely with community partners to address health disparities in our neighborhoods while also celebrating the strengths and resilience of our communities.

POSITION OVERVIEW:

The Facilitated Intake Team (FIT) Social Worker provides comprehensive intake assessments for clients entering the Mental Health Outpatient Treatment and Rehabilitative Services (MHOTRS) clinics under the Certified Community Behavioral Health Clinic (CCBHC) umbrella with the goal of assessing their needs and making the appropriate recommendations for treatment and linkages to supportive services. The FIT Social Worker is an integral part of the client initial experience. This position requires a person with good engagement skills and ability to elicit important clinical history from a client.

KEY ESSENTIAL FUNCTIONS:

• Review demographic and clinical information prior to engaging in intake process to ensure accuracy of information
• Provide a comprehensive assessment of client’s social determinants of heath needs including mental health, substance use disorders, financial, housing, legal and medical needs
• Expected to complete between 6-8 intakes per day
• Present a clinical formulation in a clear and precise manner during disposition team meetings
• Ability to make recommendations for treatment modality based on clinical information obtained
• Conduct crisis evaluations and provide crisis stabilization interventions
• Make appropriate referrals for various levels of care both within the CCBHC and in the community as needed
• Assess for risk and prioritize cases deemed to be high risk for treatment. Risk includes suicide attempts/suicidal ideation or risk; symptoms of psychosis or delusions; suspicion of physical or sexual abuse; cases of domestic violence; etc.
• Develop an understanding of various support services to make an accurate referral for services when needed
• Collaborate with partnering programs/services to ensure smooth access and connection to care
• Engage in Evidence based training to develop strong diagnostic skills (Screening, Brief Intervention, and Referral to Treatment (SBIRT), Motivational Interviewing (MI) and others as assigned)
• Providing resources in a way that addresses the unique needs of clients from diverse backgrounds, recognizing the impact of intersectionality on their experiences
• Ensure timely completion (48 hours) of all intake documents into the electronic health record
• Other duties as assigned

CORE COMPETENCIES for the position include:

• Computer and technology savvy
• Strong written and oral communication skills
• Strong attention to detail and excellent organizational skills
• Knowledge and skills with evidence-based practices to enhance client engagement
• Knowledge and experience with trauma informed care
• Solid problem solving and reporting skills; Strong attention to detail
• Able to multi-task also ensuring accurate and timely completion of tasks and projects
• Solution oriented, resourceful, resilient

EDUCATIONAL/TRAINING REQUIRED:

• NYS license in clinical social work (LCSW) or LMHC- DP (diagnostic privileges) required

EXPERIENCE REQUIRED/LANGUAGE PREFERENCE:

• Minimum of 3 years’ experience working in a clinical setting
• Experience interacting with clients utilizing a professional and compassionate approach required
• Bilingual (Spanish/English) preferred but not required
• Previous experience with evidence-based models preferred

COMPUTER SKILLS REQUIRED:

• Proficient with electronic health records
• Microsoft Office (Word, PowerPoint, Excel, Outlook)
• Comfortable and proficient using video messaging platforms (ex: Zoom, MS Teams)

VISUAL AND MANUAL DEXIERITY:

• The candidate should be able to read documents for analytical purposes such as computer information, software, computer programs, etc.
• Need to perform significant data entry into various computer programs
• Limited applications of manual dexterity and hand-eye coordination.

WORK ENVIRONMENT/PHYSICAL EFFORT

• This role is fully in person
• Schedules to be developed in collaboration with the Deputy Program Director and is based on the needs of the programs and clients served.
• The offices at Jewish Board are accessible in accordance with the ADA.
• To perform the essential functions of this job, the candidate is routinely required to sit (85% of the time) and stand (15% of the time).