Trauma-Informed Foster Care Case Assistant

Lawrence Hall; Chicago (IL); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer match

Paid time off

Holidays

Job summary

Lawrence Hall, a Chicago-based nonprofit, seeks a Case Manager Assistant to provide administrative and case management support for youth, families, foster parents, and Child Welfare Specialists in the Foster Care Department. The role emphasizes trauma-informed, family-centered care and strong organization.

The position involves coordinating visits, maintaining records, and facilitating communication among families, schools, courts, and partners to ensure coordinated services and positive

Qualifications

• High School Diploma or Associate degree in Human Services or related field.
• Strong verbal and written communication skills.
• Proficiency with Microsoft Outlook, Word, Excel, and other standard business software applications.
• Strong organizational skills and attention to detail.
• Ability to maintain accurate records and handle confidential information appropriately.
• Access to reliable transportation, as required by program responsibilities.
• Ability to pass required background, child welfare, and drug screening requirements.

Responsibilities

• Coordinate and schedule family visits, appointments, meetings, and other service-related activities for youth and families.
• Maintain case files, court records, correspondence, and program documentation in accordance with agency and regulatory requirements.
• Assist Child Welfare Specialists by gathering, organizing, and distributing records, reports, and information from families, schools, courts, service providers, and other stakeholders.
• Support child and family team meetings, court hearings, and case-related activities through note-taking, documentation tracking, and follow-up coordination.
• Respond to inquiries from youth, families, foster parents, service providers, and community partners regarding services and program-related information.
• Collaborate with internal staff and external partners to ensure effective communication, service coordination, and continuity of care for youth and families.

Skills

Verbal communication

Written communication

Organizational skills

Record keeping

Attention to detail

Outlook

Word

Excel

Education

High School Diploma or Associate degree in Human Services

Tools

Microsoft Outlook

Microsoft Word

Excel

Job description

Lawrence Hall, a Chicago-based nonprofit, seeks a Case Manager Assistant to provide administrative and case management support for youth, families, foster parents, and Child Welfare Specialists in the Foster Care Department. The role emphasizes trauma-informed, family-centered care and strong organization.

The position involves coordinating visits, maintaining records, and facilitating communication among families, schools, courts, and partners to ensure coordinated services and positive