Trauma-Informed Family Services Coordinator

HFHnyc; New York (NY); On-site; USD 66,000 - 82,000; Full time

Benefits offered by this job

comprehensive health insurance

employer-funded 403(b) retirement plan

commuter benefits

life insurance

Work/Life Assistance Program

3 weeks paid vacation

10 sick days

3 personal days

12 paid holidays

Job summary

Homes for the Homeless in the Bronx is seeking a Client Care Coordinator to provide mental health and related services to homeless families, perform intake assessments, and collaborate with case management to connect families with community resources for lasting success. The role emphasizes trauma-informed, family-centered care, shelter support, and diligent data documentation.

A master’s degree in social work or mental health counseling and NY LMSW/LMHC licensure are required; bilingual skills

Qualifications

• Must have a master’s degree in social work or Mental Health Counseling.
• Applicants must hold an LMSW or LMHC in New York.
• Familiarity with substance use disorders, domestic violence, trauma and mental health conditions.

Responsibilities

• Complete a comprehensive bio-psychosocial assessment with each family.
• Monitor, lead and coordinate social services and counseling support.
• Ensure focus on trauma-informed and family-centered care.
• Monitor and document client progress toward service plan goals.
• Refer families for counseling or other services as needed.
• Support the Family Services department and assist with trainings.

Skills

Bio-psychosocial assessment

Social services coordination

Trauma-informed care

Family-centered care

Bilingual (preferred)

Education

Master’s degree in social work or Mental Health Counseling

Job description

Homes for the Homeless in the Bronx is seeking a Client Care Coordinator to provide mental health and related services to homeless families, perform intake assessments, and collaborate with case management to connect families with community resources for lasting success. The role emphasizes trauma-informed, family-centered care, shelter support, and diligent data documentation.

A master’s degree in social work or mental health counseling and NY LMSW/LMHC licensure are required; bilingual skills