Trauma-Informed DV Services Supervisor

Jobtailor; United States; On-site; USD 55,000 - 75,000; Full time

Job summary

WAA Legal Center is seeking a qualified Master’s of Social Work professional to supervise staff and volunteers delivering direct services and legal referrals for domestic violence survivors. The role emphasizes trauma-informed care, client intake, resource navigation, and strong documentation practices.

Responsibilities include coordinating staff, mentoring volunteers, liaising with residential programs, and supporting attorneys through client intake and data reporting, all aligned with our

Qualifications

• Master's of Social Work required.
• Three years of direct service and/or advocacy experience required.
• Prior supervisory experience.
• Bilingual (Spanish/English) preferred.
• Knowledge of community resources.
• Proficient communication skills, written and verbal.
• Experience in human services or related organization preferred.
• Demonstrated ability to organize time and detailed records.

Responsibilities

• Oversee and provide direct service links for clients to internal and external resources to establish safety in leaving a domestic violence situation.
• Recruit, mentor and supervise staff, pro bono legal professionals, assistants and volunteers.
• Provide direct service links for clients to external resources to establish safety in leaving a domestic violence situation.
• Provide intake and referral liaison to clients or potential clients, with information on legal options and follow-up.
• Develop, update and maintain client files, demographics and other documents per guidelines.
• Assist attorneys with client intake as assigned.
• Serve as liaison with residential programs.
• Act as WAA Legal Center representative as assigned.
• Complete and submit data, reports and other documents as assigned.

Skills

Direct service provision

Advocacy

Supervisory/mentoring

Communication

Organizational skills

Record keeping

Data reporting

Bilingual (Spanish/English)

Education

Master's of Social Work

Tools

Microsoft Office Suite

Job description

WAA Legal Center is seeking a qualified Master’s of Social Work professional to supervise staff and volunteers delivering direct services and legal referrals for domestic violence survivors. The role emphasizes trauma-informed care, client intake, resource navigation, and strong documentation practices.

Responsibilities include coordinating staff, mentoring volunteers, liaising with residential programs, and supporting attorneys through client intake and data reporting, all aligned with our