Trauma-Informed Crisis Advocate

YWCA of Walla Walla; Walla Walla (WA); On-site; USD 25,000 - 39,000; Full time

Job summary

YWCA of Walla Walla is seeking a Crisis Advocate to support survivors of domestic violence, sexual assault, and other crises. The role involves responding to crisis calls, offering emotional support, safety planning, referrals, and helping clients understand options and access services.

Bilingual in Spanish is preferred but not mandatory. Responsibilities include documentation, confidentiality, and collaboration with community partners to promote client safety and well-being.

Qualifications

• WA state driver’s license required.
• Ability to transport clients when needed.
• Able to pass state and national background checks.
• Work with diverse populations respectfully.
• Commitment to cultural competency and inclusivity.
• Proven ability to build respectful relationships.
• Strong planning, organization and problem solving.
• Professionalism and interpersonal communication.

Responsibilities

• Respond to crisis calls and provide advocacy and crisis intervention.
• Maintain confidential documentation of services provided.
• Collaborate with community partners for client safety and services.
• Provide trauma-informed, nonjudgmental support.
• Complete intakes and ongoing client support.
• Maintain professional boundaries and sound judgment.

Skills

WA driver’s license

Transport clients

Background check clearance

Diverse populations

Cultural competency

Relationship building

Planning & organization

Interpersonal communication

Education

2 years in Social Services (preferred)

Education/experience equivalence

Experience with survivors

Experience with children

Confidential documentation experience

Independent and team work

Community resources knowledge

Basic computer literacy

Job description

YWCA of Walla Walla is seeking a Crisis Advocate to support survivors of domestic violence, sexual assault, and other crises. The role involves responding to crisis calls, offering emotional support, safety planning, referrals, and helping clients understand options and access services.

Bilingual in Spanish is preferred but not mandatory. Responsibilities include documentation, confidentiality, and collaboration with community partners to promote client safety and well-being.