Trauma-Informed Community Support Lead

City-of-Burlington,-Vermont; Burlington (VT); On-site; USD 75,000 - 84,000; Full time

Benefits offered by this job

Union AFSCME affiliation

Job summary

The City of Burlington seeks a Community Support Liaison to coordinate social-work efforts addressing homelessness, substance-use disorders, and mental health within the Police Department. The role emphasizes trauma-centered, person-centered strategies and strong cross-agency collaboration.

The CSL will work with Police Officers as needed, maintain records, and participate in strategy meetings with a focus on reducing police response to non-criminal calls.

Qualifications

• Master's Degree in Social Work or related field with two years of experience, or Bachelor's with three years of relevant experience.
• Extra consideration for experience with youth mental health, houseless individuals, and co-occurring disorders.
• Excellent communication and organizational skills are necessary.
• Ability to work outside typical business hours and weekends.
• Must successfully complete Police Department oral board interview and background investigation.

Responsibilities

• Engage and help individuals with substance use disorder and connect them to treatment.
• Respond to non-criminal intervention requests from police and city departments.
• Collaborate with Burlington social-service providers for coordinated interventions.
• Develop and maintain partnerships for a team-based problem-solving approach.
• Prepare for and attend strategy and planning meetings with stakeholders.
• Provide assessments and connect individuals to community resources.
• Outreach to homeless encampments and community-related activities.
• Maintain up-to-date electronic records for all interventions.
• Act as liaison between the community and the Police Department.
• Assist the public navigating police and wider criminal-justice services.
• Participate in interagency teams to solve complex social issues.

Skills

Policy coordination

Communication skills

Organizational skills

Cultural competence

Interagency collaboration

Education

Master's Degree in Social Work or related field

Bachelor’s Degree in Social Work or related field

Job description

The City of Burlington seeks a Community Support Liaison to coordinate social-work efforts addressing homelessness, substance-use disorders, and mental health within the Police Department. The role emphasizes trauma-centered, person-centered strategies and strong cross-agency collaboration.

The CSL will work with Police Officers as needed, maintain records, and participate in strategy meetings with a focus on reducing police response to non-criminal calls.