Trauma-Informed Clinical Support Specialist — Housing

DESC; Seattle (WA); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Dental insurance

Life insurance

Long-term disability insurance

Medical insurance (no employee premium

Flexible Spending Account (FSA)

ORCA card subsidy

Paid Time Off (34 days per year)

Retirement plan

Employee Assistance Program (EAP)

Job summary

DESC is a social services organization focused on homelessness, operating shelter and housing programs with integrated behavioral health services in Seattle. The Clinical Support Specialist works under supervision to provide and coordinate clinical services for tenants, including case management and mental health support.

The role collaborates with an integrated care team, maintains documentation, and uses trauma‑informed approaches to support lease compliance and tenant well‑being.

Qualifications

• Current AAC license in Washington state or ability to obtain soon after hire.
• Clinical experience working with homeless adults with chronic conditions.
• Knowledge of local homeless, mental health, and chemical dependency service systems.
• Ability to communicate and work with diverse backgrounds.
• Ability to handle tenants with challenging behavior and crises.

Responsibilities

• Facilitate tenant engagement with culturally relevant strategies to build trust and access services.
• Develop and update an Integrated Service Plan (ISP) with tenants and staff.
• Coordinate elements of case management with DESC staff and outside providers.
• Support tenants in maintaining safe housing and passing inspections.
• Directly provide case management services not covered by other providers.
• Document tenant interactions and track progress per agency guidelines.
• Meet contractual service and documentation obligations relevant to the project.
• Use trauma‑informed strategies to intervene in crises and enforce leases.

Skills

AAC license

Clinical experience

Homeless services knowledge

Diversity communication

Crisis handling

Education

Bachelor’s degree in social work/psychology or related

1 year relevant experience or equivalent

Tools

Computers

Job description

DESC is a social services organization focused on homelessness, operating shelter and housing programs with integrated behavioral health services in Seattle. The Clinical Support Specialist works under supervision to provide and coordinate clinical services for tenants, including case management and mental health support.

The role collaborates with an integrated care team, maintains documentation, and uses trauma‑informed approaches to support lease compliance and tenant well‑being.