Trauma-Informed Case Aide: Welcome Center

Arizona Department of Child Safety; Phoenix (AZ); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and liv

ASRS retirement plan

10 paid holidays annually and vacation

Paid Parental Leave Program

Higher education discounts, wellness &

Job summary

Arizona Department of Child Safety in Phoenix, AZ is seeking a Case Aide – Welcome Center Record Assistant to support children and families. The role involves supervising and caring for children, processing paperwork, and coordinating with services at the Welcome Center.

Responsibilities include managing emails, organizing records, and ensuring paperwork travels with children to placement. A commitment to trauma-informed care and collaboration with the safety services team is essential.

Qualifications

• High School Diploma or GED.
• Valid driver’s license with a satisfactory 39-month driving record.
• Ability to obtain and maintain a valid Arizona Department of Public Safety Level One Fingerprint Clearance Card.
• Work history, Central Registry and Public Record will be considered.
• Ability to obtain and maintain CPR certification.

Responsibilities

• Manage and respond to email inquiries.
• Conduct inventory maintenance, organization, and purging.
• Document and file organization, scanning and input.
• Responsible for ensuring that appropriate supplementary paperwork accompanies child(ren) to placement.
• Ensuring the digital in center log is up-to-date.
• Document client interactions, activities, and case-related actions.
• Assist clients with application processes and required paperwork.
• Participate in professional meetings and deliver goods as requested.
• Provide case assistance to participants involved in child safety services.
• Provide trauma-informed care to children.
• Transport clients and ensure proper use of child safety seats.
• Engage, observe, and interact with children, including daily care tasks.
• Perform housekeeping functions, including laundry, meal preparation, dishwashing, and general cleaning.
• You may also be required to work outside of regular hours, including weekends, holidays, and overtime.
• Other duties as assigned as related to the position

Skills

Strong communication

Active listening

De-escalation

MS Office

Outlook

Teams

Digital calendars

Video conferencing

Mobile technology

Education

High School Diploma or GED

Job description

Arizona Department of Child Safety in Phoenix, AZ is seeking a Case Aide – Welcome Center Record Assistant to support children and families. The role involves supervising and caring for children, processing paperwork, and coordinating with services at the Welcome Center.

Responsibilities include managing emails, organizing records, and ensuring paperwork travels with children to placement. A commitment to trauma-informed care and collaboration with the safety services team is essential.