Trauma-Informed Bilingual Intake Navigator

Catholic-Charities-of-the-Archdiocese-of-Washington; Silver Spring (MD); Hybrid; USD 42,000 - 60,000; Full time

Benefits offered by this job

Professional development

Medical, dental and vision insurance

Retirement plan with company match

Paid time off

Life insurance

Job summary

Catholic Charities of the Archdiocese of Washington is seeking a Bilingual Intake Specialist to serve as the primary entry point for the Navigator Program. You will perform trauma-informed intake, assessments, and referrals, coordinating with internal programs and external partners to support stability and well-being.

Responsibilities include managing referrals, maintaining CaseWorthy records, and ensuring data integrity while assisting clients with timely access to services in a culturally

Qualifications

• Bachelor’s degree required.
• Three (3) years’ experience providing services to vulnerable populations.

Responsibilities

• Manage the intake line and referrals.
• Apply screening protocols and triage cases.
• Inform potential clients about next steps and required documents.
• Provide resource navigation and referrals to internal programs and community resources.
• Maintain accurate client records and documentation.

Skills

Bilingual (English/Spanish)

Client intake

Education

Bachelor's degree

Tools

MS Office

Job description

Catholic Charities of the Archdiocese of Washington is seeking a Bilingual Intake Specialist to serve as the primary entry point for the Navigator Program. You will perform trauma-informed intake, assessments, and referrals, coordinating with internal programs and external partners to support stability and well-being.

Responsibilities include managing referrals, maintaining CaseWorthy records, and ensuring data integrity while assisting clients with timely access to services in a culturally