Trauma-Informed Advocate & Crisis Case Manager

10 BCFS Health and Human Services; San Antonio (TX); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Mileage reimbursement

Job summary

10 BCFS Health and Human Services in San Antonio, TX is seeking an Advocate to provide trauma-informed and relational advocacy to survivors. Applicants should possess a Bachelor's degree in social work or a related field and have 2-3 years of case management experience. This role includes immediate crisis response, safety planning, and engagement with children and families.

The position demands flexibility for after-hours and weekend coverage, and requires strong communication skills and emotional intelligence to support vulnerable populations effectively.

Qualifications

• Two to three years of case management and/or crisis intervention experience required.
• Experience with victims of human trafficking, child abuse, or youth homelessness is mandatory.
• Ability to respond sensitively to cultural and socio-economic characteristics.

Responsibilities

• Provide trauma-informed, relational advocacy and case management.
• Assist with immediate crisis response and safety planning.
• Deliver family preservation interventions and maintain case documentation.
• Participate in community meetings and advocate for enhanced child services.

Skills

Trauma-informed care

Crisis intervention

Case management

Effective communication

Emotional intelligence

Education

Bachelor’s degree in social work, psychology, criminal justice, sociology, or a related field

Job description

10 BCFS Health and Human Services in San Antonio, TX is seeking an Advocate to provide trauma-informed and relational advocacy to survivors. Applicants should possess a Bachelor's degree in social work or a related field and have 2-3 years of case management experience. This role includes immediate crisis response, safety planning, and engagement with children and families.

The position demands flexibility for after-hours and weekend coverage, and requires strong communication skills and emotional intelligence to support vulnerable populations effectively.