Trauma-Informed Advocate & Crisis Case Manager

10 BCFS Health and Human Services; Laredo (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

10 BCFS Health and Human Services in Laredo, Texas, is seeking an Advocate to provide trauma-informed, relational advocacy and case management services to survivors. The role ensures high-quality support in both crisis and long-term situations.

Qualified candidates will have a Bachelor’s degree in social work, psychology, criminal justice, sociology, or related fields, along with two to three years of relevant experience. Responsibilities include immediate crisis response, safety planning, and coordination of ongoing services.

Qualifications

• Two to three years of case management experience is required.
• Must have experience with victims of human trafficking, child abuse, neglect, or youth experiencing homelessness.
• Strong communication skills in English; Spanish a plus.

Responsibilities

• Provide trauma-informed advocacy and case management.
• Immediate crisis response and safety planning.
• Document progress and ensure compliance with regulatory guidelines.

Skills

Trauma-informed advocacy

Crisis intervention

Effective communication

Cultural sensitivity

Education

Bachelor’s degree in social work, psychology, criminal justice, sociology

Job description

10 BCFS Health and Human Services in Laredo, Texas, is seeking an Advocate to provide trauma-informed, relational advocacy and case management services to survivors. The role ensures high-quality support in both crisis and long-term situations.

Qualified candidates will have a Bachelor’s degree in social work, psychology, criminal justice, sociology, or related fields, along with two to three years of relevant experience. Responsibilities include immediate crisis response, safety planning, and coordination of ongoing services.