Trauma-Informed Advocate & Crisis Case Manager

BCFS; Houston (TX); On-site; USD 42,000 - 66,000; Full time

Job summary

BCFS Health and Human Services seeks an Advocate to provide trauma-informed advocacy and case management for survivors. You will respond to crises, develop safety plans, document progress, and coordinate services aligning with program standards.

The role requires after-hours availability, an on-call rotation, and significant regional travel using a personal vehicle. Ideal candidates have a Bachelor’s degree in social work, psychology, criminal justice, or sociology and 2–3 years of case

Qualifications

• Bachelor’s degree in social work, psychology, criminal justice, sociology, or closely related field.
• 2-3 years case management and/or crisis intervention experience.
• Experience with victims of human trafficking, child abuse, neglect, or youth homelessness/addiction.

Responsibilities

• Provide trauma-informed, relational advocacy and case management to survivors.
• Respond to immediate crises and perform safety planning.
• Document cases and coordinate ongoing services per program and regulatory standards.
• Participate in an on-call rotation and after-hours/weekend crisis coverage.
• Travel regionally, assist with transportation, and maintain crisis response timelines.

Skills

Trauma-informed approach

Crisis response

Relational advocacy

Flexible after-hours

Travel readiness

Education

Bachelor’s degree in social work

Bachelor’s degree in psychology

Bachelor’s degree in criminal justice

Bachelor’s degree in sociology

Job description

BCFS Health and Human Services seeks an Advocate to provide trauma-informed advocacy and case management for survivors. You will respond to crises, develop safety plans, document progress, and coordinate services aligning with program standards.

The role requires after-hours availability, an on-call rotation, and significant regional travel using a personal vehicle. Ideal candidates have a Bachelor’s degree in social work, psychology, criminal justice, or sociology and 2–3 years of case