FOH Supervisor Brew Brothers - Eldorado Scioto Downs (Columbus, Ohio)

Caesars Entertainment; Columbus (OH); On-site; USD 45,000 - 55,000; Full time

Job summary

Caesars Entertainment in Columbus, OH, on-site, is seeking a Dining Room Supervisor to oversee the dining room and staff, ensuring professional service and guest satisfaction. You will work with management to implement training, policies, and new programs for continuous improvement.

You will lead the development of training materials and hands-on coaching, maintaining dining room standards and ensuring timely, high-quality service in a fast-paced environment.

Qualifications

• Requires two+ years of hands-on experience in a dining room or food service atmosphere.
• Must possess proven leadership qualities and the ability to communicate clearly with staff and management.
• Basic computer skills including MS Word and MS Excel.

Responsibilities

• Supervise the dining room and all dining room staff.
• Collaborate with upper management and co-managers to include new products, training methods, policies and procedures in training programs.
• Develop dining room handbooks and training manuals.

Skills

Leadership qualities

Communication skills

Experience in dining/food service

Self-motivated / independent

Stand for long periods

Education

High School Diploma or Equivalent

Tools

MS Word

MS Excel

Job description

Columbus, OH, United States (On-site)

WE ARE CAESARS At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.

Our Mission: “Create the Extraordinary"
Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”
Our Values: “Blaze the Trail, Together We Win, All-In on Service"

Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Job Summary

Responsible for the supervision and direction of the dining room and all dining room staff.

How You Will Create the Extraordinary

• Will work closely with upper management and co-managers to insure all new products, training methods, policies and procedures are included in current and future training programs.


• Will be involved in the development of new handbooks and training manuals.


• Will have knowledge of dining room fundamentals.


• Basic knowledge of food, liquor, beer and wine as associated with casual dining establishment.


• Will have the ability to communicate verbally and through written documents to staff, co-managers and upper management.


• Responsible for handling guests in all situations maintaining a professional, courteous and friendly demeanor at all times.


• Understand and execute Family Style Service at all times with Guest and Team Members.


• All other duties as assigned.

What You Will Need

• Must be energetic, highly self-motivated and independent.


• Must possess proven leadership qualities.


• Must have the ability to recognize operational needs and analyze and facilitate the changes required in a fast paced, high volume environment.


• Must be able to stand and/or work on feet for extended period of time and must be able to repeatedly lift up to twenty pounds. Two+ years of prior hands-on experience in a dining room or food service atmosphere is a necessity.


• Must have basic computer skills including MS Word and MS Excel knowledge. Required to attend all company and departmental meetings and training programs as directed by upper- management.


• Must be able to stand/walk/ sit for extended periods. May be exposed to working in a noisy, smoke/secondary smoke environment.


• Must be at least 21. Must be able to obtain and maintain appropriate licensing. Must be able to pass a background investigation.


• High School Diploma or Equivalent.

ADDITIONAL REQUIREMENTS

• Ability to push and pull up to 50 pounds


• Ability to lift and carry objects up to 30 pounds


• Ability to bend, stoop, twist, reach, and kneel repetitively
• Safely work with provided cleaning chemical and equipment


• Ascend and descend stairs and maintain equilibrium for an extended period


• Must be able to work from a standing position and/or walking motion for extended period


• Ability to work in a smoking and pet-friendly environment

TOGETHER WE WIN We believe in delivering family-style service-an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.

As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

ADA Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.

Job Info

• Job Identification 88763


• Job Category Food and Beverage & Culinary