Transportation Technology Analyst

UFP Transportation, Inc.; Grand Rapids (MI); On-site; USD 90,000 - 120,000; Full time

Job summary

UFP Transportation, Inc. in Grand Rapids, MI seeks a Transportation Technology Analyst to develop, modernize, and implement technology solutions across logistics operations.

You will research software, train the operations team, and provide task oversight for Transportation Technology Admins as directed by the Transportation Technology Manager. The role requires hands-on technical proficiency in ERP/TMS/ECM systems and experience evaluating and implementing new software solutions.

Qualifications

• Bachelor’s degree in a related field or equivalent experience.
• 3+ years in transportation, logistics, or supply chain.
• Hands-on resource for technology implementations and system rollouts.
• Experience with ERP, TMS, ECM, and telematics systems preferred.
• Strong MS Excel and MS Access skills.

Responsibilities

• Provide oversight for Transportation Technology Admins.
• Collaborate with cross-functional transportation departments to evaluate, select, and implement new software solutions and process enhancements.
• Apply hands-on technical proficiency to support rollout and integration of new technology initiatives as SME.
• Oversee maintenance of critical systems (Shipper TMS, Private Fleet TMS, Fuel provider systems, ELD/safety systems, MDM).
• Instruct and train internal users and external carriers with necessary tools.
• Monitor interface errors and coordinate resolution of complex issues.
• Develop and maintain daily/weekly/monthly/ad hoc reports for management and outside parties.
• Develop strategic vendor relationships to influence product roadmaps.
• Maintain system data integrity (FSC, lane benchmarking, carrier rates, equipment domiciles, user profiles, access controls).
• Measure impact of new systems and identify efficiency opportunities for improvements.
• Perform other duties as required.

Skills

Technical implementation

Data reporting

Cross-functional collaboration

Vendor management

Education

Bachelor's degree or equivalent experience

Tools

MS Excel

MS Access

MSR ERP

Epicor ERP

Intellitrans TMS

Ditat TMS

SharePoint

OnBase

Kofax

Samsara

Geotab

Fuel cards

MDM systems

Job description

Job Summary We are seeking a technically skilled and systems-minded Transportation Technology Analyst to join our team. This role is instrumental in developing, modernizing, and implementing technology solutions for UFP Transportation. Working alongside cross-functional analysts and operations teams, you will streamline current processes while identifying innovative technologies to advance our logistical capabilities. In this role, you will research and evaluate software solutions, champion new initiatives, train the operations team, and provide task oversight for Transportation Technology Admins as directed by the Transportation Technology Manager.

Role Responsibilities

• Provides oversight for tasks assigned to Transportation Technology Admins by the Transportation Technology Manager
• Collaborates with cross-functional transportation departments to evaluate, select, and implement new software solutions and process enhancements
• Applies hands‑on technical proficiency to support the rollout and integration of new technology initiatives, acting as a key system subject matter expert during implementations rather than acting as the primary project manager
• Oversees the comprehensive support, troubleshooting, and maintenance of critical systems (including Shipper TMS, Private Fleet TMS, Fuel provider systems, ELD/safety systems, and Mobile Device Management)
• Instructs and equips internal users and external carriers with the necessary tools and training for effective system utilization
• Monitors interface errors and collaborates with technical personnel to resolve complex issues, ensuring continuous software reliability
• Develops and maintains daily, weekly, monthly, and ad hoc reports to communicate performance metrics and financial results to management and outside parties
• Develops strategic vendor relationships to actively participate in and influence future product development roadmaps
• Maintains system data integrity, including FSC, lane benchmarking, carrier rates, equipment domiciles, user profiles, and access controls
• Measures the impact of newly implemented systems, identifying efficiency opportunities and recommending system improvements based on user feedback
• Performs other duties as required

Preferred Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Business, or a related discipline (or equivalent experience)
• 3+ years of experience in the transportation, logistics, or supply chain industry
• Demonstrated experience supporting technology implementations and system rollouts as a hands‑on technical resource or subject matter expert
• Working knowledge of ERP (MSR, Epicor), TMS (Intellitrans, Ditat), ECM (SharePoint, OnBase, Kofax), and Telematics/ELD (Samsara, Geotab) systems strongly preferred
• Strong proficiency in Microsoft Office products, particularly MS Excel and MS Access
• Prior experience with Fuel Card Providers, MDM use and implementation, and Driver/Equipment Qualifications is a plus
• Logical, process‑oriented thinker with the ability to quickly master new software applications and drive business process improvements
• Strong organizational and time‑management skills, with a demonstrated ability to adapt to changing priorities and multitask in a fast‑paced environment

The Company is an Equal Opportunity Employer.

Wondering what the companies of UFP Industries are all about? We’re successful. We’ve been around for more than 65 years, and we’ve been profitable every year since our founding. We work hard, and we know how to set and beat records. We’re competitive. Our line of work is demanding, but you’ll get back what you put in and have fun doing it. We’re family. We care for each other and want to see each other succeed. We enjoy watching each other build great careers and take advantage of the many opportunities we have to advance. And that makes UFP Industries a great place to be. We work hard and smart. We learn and grow from each other, from experience, from trial and error, from success. We collaborate to maintain our competitive edge. And we do it all on a global scale.