Transportation Team Lead: Mentoring, Strategy & Solutions

Crane Worldwide Logistics LLC; Houston (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Quarterly Incentive Plan

Paid Time Off – 17 days per year

Medical, Dental & Vision benefits

Tuition Reimbursement

Employee Recognition & Rewards Program

Paid Volunteer Time

Employee Discounts

Wellness incentives

Job summary

Crane Worldwide Logistics LLC is seeking a Transportation Supervisor to lead a team of coordinators in Houston, directing training, escalation, and performance feedback. The role drives on-time shipments and accurate billing while implementing SOPs and continuous improvements.

The position requires 3+ years in logistics and 1–2 years in a leadership role, with a bachelor’s degree preferred. Proficiency in TMS and MS Office is essential for data analysis and stakeholder collaboration.

Qualifications

• 3+ years of experience in logistics, transportation, or supply chain.
• 1–2 years of leadership, supervisory, or team lead experience preferred.
• Bachelor’s degree in Transportation, Logistics, Business Administration, or related field (preferred).
• Strong communication skills with proven ability to lead teams and influence stakeholders.
• Proficiency in TMS and Microsoft Office (Excel, Word, Outlook).
• Ability to analyze data, make informed decisions, and resolve issues with sound judgment.
• Demonstrated ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Lead and mentor Transportation Coordinators, providing training and feedback.
• Act as escalation point for customer and carrier issues, ensuring timely resolution.
• Conduct client business reviews to align transportation solutions with needs.
• Plan, execute, and oversee shipments across truckload, LTL, hotshot using TMS tools.
• Monitor shipment activity, manage exceptions, and close escalated service failures.
• Oversee billing processes, resolve disputes, and ensure accurate invoicing.
• Develop and maintain SOPs to standardize processes.
• Assign and prioritize workload to meet service levels and deadlines.
• Support after-hours exception management on a rotating basis.
• Foster continuous improvement, accountability, and customer-first service.

Skills

Leadership

Training & Mentoring

Customer service

Stakeholder management

TMS proficiency

Data analysis

Microsoft Excel

Communication

Time management

Education

Bachelor’s degree in Transportation, Logistics, Business Administration, or related field

High School diploma or better

Tools

Transportation Management System (TMS)

Microsoft Office Suite

Job description

Crane Worldwide Logistics LLC is seeking a Transportation Supervisor to lead a team of coordinators in Houston, directing training, escalation, and performance feedback. The role drives on-time shipments and accurate billing while implementing SOPs and continuous improvements.

The position requires 3+ years in logistics and 1–2 years in a leadership role, with a bachelor’s degree preferred. Proficiency in TMS and MS Office is essential for data analysis and stakeholder collaboration.